College diploma or university degree in the field of computer science, or equivalent. Build rapport with service desk customers by always being professional,…
The University welcomes applications from all qualified individuals, including individuals within the University’s employment equity categories of women,…
We are currently looking for a Help Desk Analyst to join our high-performance team of Help Desk professionals who deliver excellent technical support with a…
Through our award-winning omni-channel platform, customers can be approved instantly to shop with their FlexitiCard®, which they can use online or in-store to…
We prefer candidate who have an AME license or equivalent, with a minimum 5 years of shown experience. Social well-being benefits like subsidized back-up child…
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Work conditions and physical capabilities.
Experience supporting users and desktop environments in a technical service/help desk environment. The Service Desk Analyst will provide user-friendly…
Troubleshoot and resolve Level 1/2 support issues from various support channels (phone calls, chats, self-service tickets, etc.). What you bring to this role:
Development opportunities (tuition reimbursement, leadership development, and more). We’re looking for experienced Support Analyst I to provide first-level…
Support is primarily provided remotely (working from home) working approximately 20 hours per week between 6:00 am to 9:00pm local time and can include some…
Clean driving record & valid Ontario driving license. In the field, you will provide onsite support to our clients and facilitate the assessment, installation,…
Experience as an Application Help Desk analyst in working with external stakeholders, and providing assistance, troubleshooting, training to inquiries in large…
IT related certificate or diploma from a recognized post-secondary institution. Provides a high degree of customer satisfaction, technical expertise, accuracy,…
Understanding or certification of ITIL principles an asset. Ensuring customer satisfaction by handling all requests promptly & courteously and by following up…
Fielding incoming requests to the Service Desk via telephone, e-mail or walk-up to ensure courteous, timely and effective resolution of end-user issues and…
Consult user guides, technical manuals and other documents to research and implement solutions. Communicate electronically and in person with computer users…
Bachelor's degree in technology area preferred (i.e. Computer Science, Engineering, or technical field). Duties will include supporting client PC’s, printers,…
