Who We Are:
When you join Traffic Tech, you join a team that keeps the global economy moving – literally.
Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With throughout the United States, Canada, Mexico, Europe and China, the company offers progressive & efficient solutions for moving freight by land, sea, and air.
Your Part in It:
Working out of our St. Clair office in Toronto, we are looking for our next Senior Operations Manager. As a Senior Operations Manager, you will be responsible for the efficient and effective administration of our office’s workforce, productivity, quality assurance, and safety measures. You will also be accountable to lead, inspire, and manage your fellow employees.
SENIOR OPERATIONS MANAGER
What the Job Entails:
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Oversee multiple customer operations including but not limited to tendering, booking, tracing, warehousing, transport, invoicing
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Diagnose and resolve common issues experienced with invoicing, billing, warehousing
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Communicate with department heads on status of on-going issues
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Support and execute overall business strategy in collaboration with sales, PM, and Operations VP
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Work directly with team leaders and management to improve daily and overall operational strategy
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Focus on growth with development of clear and consistent operational procedures
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Implement continuous improvement opportunities to drive efficiency and boost profitability
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Provide solutions for improvements on common issues (warehousing, invoicing)
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Monitor financial profitability and provide reporting
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Assist in customer communication in regards to market updates, pricing, issues resolution, business updates, etc
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Encourage use of standardized practices across TT, increase partnership with internal groups
What We Are Looking For:
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>4 years in the logistics and supply chain/warehouse industry
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Proficient in Microsoft suite of apps and PM software
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Understanding of financial flow and associated barriers
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Excellent organizational skills
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Hands-on, exceptional problem-solving skills
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Robust communication skills
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Outgoing, energetic, flexible
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Great attitude
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Team player mentality
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Demonstrate strong leadership skills and strategic thinking
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Ability to lead teams in fast paced environment
What We Offer:
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Robust industry with training and mentorship
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Compensation package that include Medical and Dental benefits
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Life Insurance/AD&D Insurance
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Long-term disability
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Free parking and free coffee all day!
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Dynamic environment and ‘can-do’ culture
This is a full-time permanent position from Monday to Friday.
Traffic Tech remains compliant with all federal and provincial COVID guidelines.
Traffic Tech is committed to fostering a healthy and accessible work environment. Although the above job description may address the male pronoun, Traffic Tech is inclusive and respectful to all male, female and non-binary applicants.
Traffic Tech prohibits discrimination based on someone’s disability in all aspects of the employment relationship. This includes job applications, recruitment, training, transfers, promotions, apprenticeship terms, dismissal, layoffs and situations where an employee returns to work after a disability-related absence. Accommodations are available upon request.
Traffic Tech is an equal opportunity employer that is committed to Diversity, Equity, and Inclusion. We take affirmative action to ensure we provide equal employment opportunity for all applicants and employees, and do not discriminate on the basis of race, ancestry, national or ethnic origin, citizenship, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, family status, mental or physical disability, or any other legally protected characteristics.
