Company Description
Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today.
Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots.
The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history.
Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.
Team Description
ITS delivers business technology strategy and solutions to our Dropbox business partners so they can work confidently, move fast, and scale effortlessly. We aspire to be the connective tissue to the core business of Dropbox as a partner of choice that accelerates and simplifies outcomes. We source, build and implement the right technology solution, and fit it into exactly the right place so that everything meets the high bar that Dropboxers expect.
Role Description
Working with Dropbox’s Information Technology Services organization, you will be working with multi-functional business and IT partners to design, implement and support technical solutions based on Salesforce.com Platform. A heavy focus will be on sales cloud and the integrations around it. You will help us identify, reduce and eventually eliminate our technical debt within the platform, and are comfortable rolling up your sleeves to fix the issues. You should also have the ability to build quick real time prototypes / proof of concept to facilitate solutions conversation. You will be a forward thinker who understands the technology landscape, industry standard methodologies and can help influence a roadmap that aligns our implementation closer to the target state.
Responsibilities
Design, Build and support highly optimal technology solutions built on Salesforce.com (native and custom) that support business requirements
Evaluate, develop, deploy and support any 3rd party app exchange applications
Lead the full application architecture process including translating business requirements into functional solutions. Define and adhere to CRM best practices and methodologies
Maintain experienced knowledge of integrations coming in and out of Salesforce.com
Collaborate with and mentor team members through mentoring, code review, and knowledge sharing
Requirements
Experienced understanding of Salesforce. com platform and sales cloud including configuration, triggers, process builders, workflows, visual force, apex coding, batch processes, and database model
Build solutions on the Salesforce.com platform, including development in Force.com, Lightning Web Component, Visualforce, Lightning, Apex, Web Services and API's
Strong knowledge and grasp of relational database design and data modeling
Proven experience as the technical domain expert on Salesforce.com development, and delivered optimal solution design and strategy
Experience with end to end Sales Cloud and Service Cloud implementation including: Service Console, live Agent, Customer Portal, Case Feed, Knowledge Base and Entitlements is required
Good interpersonal communication skills and an affinity to work in a team environment; have the ability to handle multiple concurrent activities with a flexible and adaptable positive attitude
Experience collaborating with project managers to identify project achievements, tasks, and required resources to develop a detailed project plan
Experience solving problems and fixing defects for production issues
Salesforce Certified Developer or Salesforce Certified Architect certifications a plus
Prior Object Oriented programming experience would be helpful
Bachelor's degree in computer science or related field
Total Rewards
At Dropbox, we strive to be a great place for all Dropboxers to grow and be recognized for that growth. This job posting reflects broad requirements, and represents two potential levels of role. Through our assessment process, we will identify your level that ties to compensation based on your experience and technical expertise along with the scope of the role.
Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
If you are assessed at the IC3 level, below are the current Salary/OTE ranges (Subject to change):
C$99,900 - C$117,500 - C$135,100
If you are assessed at the IC4 level, below are the current Salary/OTE ranges (Subject to change):
C$122,000 - C$143,500 - C$165,000
#LI-DNP
Benefits
Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:
Competitive medical, dental and vision coverage*
Retirement Savings through a defined contribution pension or savings plan**
Dropbox provides a Flexible PTO Policy in addition to your statutory holidays allowing you to unplug, unwind, and refresh
Dropbox also provides exclusive additional paid time off for all FTE employees across the Globe, in addition to any relevant statutory holidays
Protection Plans including Life and Disability Insurance*
A Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
Parental benefits including; Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support
Additional benefits details are available upon request.
- Where group plans are not available, allowances are provided
**Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy
Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).
