customer service representative supervisor - STATE FINANCIAL LTD | Scarborough, ON | Workopolis

Education

High school diploma or GED

Skills

Microsoft Office
Computer skills
Communication skills

Language

English

Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
or equivalent experience

Tasks

Conduct performance reviews
Perform same duties as workers supervised
Recruit and hire staff
Co-ordinate, assign and review work
Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
Establish work schedules and procedures and co-ordinate activities with other work units or departments
Examine and verify accuracy of work and authorize routine deposits and withdrawals
Identify training needs and train workers in job duties and company policies
Requisition materials and supplies
Resolve work-related problems and prepare and submit progress and other reports
Organize and maintain inventory

Supervision

1 to 2 people

Computer and technology knowledge

MS Office

Work conditions and physical capabilities

Attention to detail

Personal suitability

Accurate
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Interpersonal awareness
Judgement
Organized
Reliability
Team player
Work Term: Permanent
Work Language: English
Hours: 30 hours per week

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