Salary:
Are you ready to take your administrative skills to new heights in the exciting world of real estate? Look no further! We are seeking a dynamic Sales Administrator to join our passionate team, where you'll be at the forefront of transforming the lives of individuals seeking their dream condos and townhomes. As the right-hand person to our Area Sales Manager and Sales Associate(s), you'll tackle a variety of administrative tasks that play a crucial role in the purchase and sale process. But it doesn't stop there! You'll also have the thrilling opportunity to welcome and assist our valued customers as a charming host at our stunning developments. Get ready to be part of an organization that values excellence and embodies a strong set of beliefs. Join us today and embark on a rewarding journey that combines your administrative prowess with the excitement of the real estate industry!
Logel Homes was created in 2000 to bring signature quality and value to townhome and condominium buyers. Logel Homes is proudly one of Canada's Best Managed Companies (Gold Standard), the 7-time winner of Customer Insights Best Customer Experience and 2020,2021& 2022 Multi-Family Builder of The Year. With an exciting, vibrant, and stimulating workplace within the home building industry, the driven team, is the embodiment of “Excellence Comes Standard”.
What you'll be doing:
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General clerical duties
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Filing- Signed purchase agreements, upgrades and option selection lists, customer files, ensuring all documents are properly initialled, signed, and executed, etc.
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Document management & Data entry – Scanning, photocopying, faxing, saving, and distributing electronic documents, electronic filing, excel data entry.
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Document review – Ensuring accuracy of purchase agreements, possession letters, final summaries of sale, etc
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Maintaining records of customer information in database using our CRM and Development + Design Tracking Database on a per sale basis.
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Assisting the Area Sales Manager in providing projections and reports to achieve sales, marketing, and communication goals.
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Safety, demographic, construction updates, traffic, and design tracking, reports
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Preparing purchase agreements for the Area Manager, reviewing completed purchase agreements to ensure accuracy, and loading in DocuSign.
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Reconciling and tracking deposit, wire transfer, and direct deposit receipts for each individual sale while communicating status updates to appropriate departments and delivering deposits to Head Office
- Welcoming customers in our Sales Centre when administrative duties are completed.
- Following up with current home buyers on a daily/weekly/monthly basis through multiple communication channels to ensure sales are firmed in a timely manner.
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Maintaining a high level of professionalism and cleanliness in the sales center, show suites and appearance of marketing materials and signage.
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Communicating any customer inquiries or concerns quickly and accurately with Sales Associates and Area Sales Manager.
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Other duties as assigned by the Area Sales Manager.
What you bring to the team:
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High attention to detail
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Experience in a customer-facing clerical or administrative role, or previous sales experience
- Multi-family industry understanding is considered an asset Experience in (CRM) software is considered an asset.
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Strong computer skills specifically in Microsoft Office (Word, Excel, Outlook, To-Do, OneNote).
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Time management and organizational expert is a must, excelling in identifying priorities and setting clear deadlines and follow up, utilizing above-noted tools to ensure the team and any pertinent action items are properly informed and executed, respectively.
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Strong attention to detail and ability to multi-task in a fast-paced environment.
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Proficient conflict resolution and customer service skills
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Understanding of when situations should be escalated to appropriate members of the sales team or management.
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Ability to adjust and work with various personality types.
- Strong verbal, written and interpersonal communication skills.
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Ability to adjust communication style to various personality types.
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Capable of developing strong client relationships
- Additional languages other than English would be considered an asset.
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Ability to work in a team or independently.
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Ability to consistently meet changing deadlines in a fast-paced environment.
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Ability to troubleshoot and problem-solve through issues.
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Ability to work effectively in a multi-disciplinary team environment.
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Strong ability to develop interpersonal relationships with internal staff and external trades/suppliers.
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Work Hours- Mon-Thurs 2PM-8PM, Saturday and Sunday 12PM-5PM (Sales Centres are closed on Friday, and you will pick an additional day to take off)
Qualifications & Education
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High School diploma
- Post Secondary Education in Business administration is considered an asset.
Supplementary Education:
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Post-Secondary education in sales, marketing and/or real estate
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Customer Service Training and/or Certification
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PHBI Sales Professional Certification
Our values and policies promote teamwork, innovation, long-term employment, and work-life balance. As a family oriented, community minded company Logel Homes offers comprehensive health and insurance benefits including flex days and flexible work schedules; Personal and Health spending Accounts; RRSP&TFSA matching; team building and reward activities; career growth and advancement.
At Logel Homes, we value and celebrate diversity in all its forms. We believe that a diverse and inclusive workforce brings together unique perspectives, experiences, and talents, making us stronger as an organization. We are committed to creating an environment where everyone feels welcomed, respected, and supported. We strive to build a diverse team that reflects the communities we serve and foster an inclusive culture that encourages collaboration, innovation, and growth.
