Education

College certificate
Post-secondary education
Bachelor's
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Skills

Microsoft Outlook
Microsoft Office
Case management
Communication skills
Time management

Job Information

Job Requisition ID: 46320

Ministry: Public Safety and Emergency Services

Location: Various locations in the South District (Calgary Adult and Youth Probation Offices, Calgary Adult and Youth Attendance Centres, Drumheller, Medicine Hat, Lethbridge).

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Regular/Temporary: Regular and Temporary

Scope: Open Competition

Closing Date: September 27, 2023

Classification: Correctional Services Worker 1 or 2

About Us

The Community Corrections Branch offers community-based programs to adult and youth offenders through a network of 52 community corrections offices and two attendance centres located in 36 separate geographic locations in Alberta.

This competition will be used to fill wage, temporary and permanent Probation Officer positions in various locations in South District:

Calgary
Lethbridge
Medicine Hat
Drumheller

This competition will be used to fill current and future, Permanent and Temporary vacancies for Probation Officer positions.

Role

Do you thrive in a challenging and dynamic work environment? Are you interested in playing an active role in offender rehabilitation and community safety? Then our Probation Officer roles are for you!

Under the direction of a Senior Probation Officer and Manager, you will be responsible for delivering a broad range of community corrections programs and services to adult and young offenders. You will ensure compliance of offenders with supervision orders issued by the Courts, and engage with community stakeholders. Working through the effective framework of case management, you will use your skills to appropriately assess, formulate case plans and apply Effective Practices in Community Supervision to support client behaviour change.

Using your advanced interpersonal and communication skills (written and verbal), you will conduct investigations, prepare reports and attend court as required. In the community, you will conduct field visits and liaise with local Police, Courts and Correctional Centres as required. You will build and maintain positive relationships with community counselling and programming resources, work with systematic barriers that affect individuals and community and will promote a positive image of probation in the community. Superior time management and prioritization skills are imperative to effectively complete case management activities.

As the ideal candidate you will possess:

A desire to create safer communities and apply effective practices in community supervision (EPICS)
Proven knowledge and experience in effective case management
Superior time management and organization skills
Well-developed ability to prioritize competing workload pressures in an effective manner
Strong ability to work cooperatively and collaboratively with a variety of teams within the workplace, community and other government ministries/agencies
Demonstrated ability to gather, analyze, interpret and process information for investigative and casework processes
Ability to adapt quickly and adjust to change; strong problem solving skills, and strategic thinking resulting in forward thinking solutions
The ability to communicate professionally and objectively using a broad range of interpersonal communication styles
Thorough knowledge of applicable legislation, as well as the ability to follow and apply policy
Knowledge and ability in working with socially marginalized individuals and victims of trauma or intergenerational abuse as well as working with a trauma informed approach
A self starter mindset with the ability to work with little guidance
Personal resiliency and decision making skills
Own transportation to travel into the community to collaborate with community stakeholders
Adaptability to changing priorities and information

Qualifications

Correctional Service Worker 1: Two-year diploma in a related field plus two years related experience; or equivalent as described.

A related one-year certificate and three years of related experience
Directly related education or experience considered on the basis of one year of education for one year of experience; or one year of experience for one year of education

Correctional Service Worker 2: University graduation in a related field plus 2 years related experience; or equivalent as described below.

Two-year diploma in a related field plus 4 years related experience; OR
Completion of the in-service Criminal Justice Certificate plus 5 years related experience (applicable only to employees who have completed the certificate prior to it being discontinued on December 31, 2017).

Special Requirements:

Must be physically able to perform position duties
Must hold a valid driver's license

Related diplomas or degrees including but not limited to the following fields will be considered:

Sociology
Psychology
Social Work
Youth Work
Correctional Services
Justice Studies
Applied Justice
Criminology

Assets will be considered as follows:

Experience working in Community corrections or providing case management with vulnerable populations
Experience in completing casework/ programming services (example: behavior management planning, community corrections programs)
Experience working in a client service environment where you used creative problem solving and agility to de-escalate difficult situations
Experience working with Indigenous populations and culture will be considered an asset
Expertise with computer programs such as ORCA, JOIN, Microsoft Office, Adobe, Outlook as well as familiarity with court documents

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

The links below will assist you with understanding competencies:

The successful candidate will demonstrate the following competencies:

Creative Problem Solving: Ability to gather information from varied sources, analyze and interpret information to formulate reports and make decisions related to case planning

Agility: Ability to prioritize competing workload pressures in an effective manner and contribute to the organizational goals

Drive for Results: Set and accomplish goals as well as priorities in order to deliver outcomes consistent with departmental objectives and directives

Building Collaborative Environment: Ability to work cooperatively and collaboratively with a variety of teams within the workplace, community and other Government ministries/agencies to meet client and ministry goals as well as objectives

Developing Networks: Ability to interact positively, build relationships and work effectively with others

Developing Self and Others: A commitment to lifelong learning and the desire to invest in the development of the long-term capability of yourself and others

Salary

Correctional Service Worker 1:
Bi-weekly: $ 2,335.00 to $ 3,018.06 ($60,943.50 - $78,771/year)

Correctional Service Worker 2:
Bi-weekly: $ 2,541.90 to $ 3,286.82 ($66,343.59 - $85,786/year)

Notes

The roles will be full-time positions working 36.25 hours per week.

Temporary contracts may range from 6 months to 18 months.

These positions may be considered for the Government of Alberta’s Hybrid Work policy.

Travel may be necessary, therefore reliable transportation and a valid Class 5 Driver’s License is required.

All costs associated with the recruitment process including documentation fees and travel expenses are the candidate’s responsibility. Out-of-province applicants can obtain the documents requested above from the province they reside in.

This competition may be used to fill positions at the Calgary Attendance Centres. Calgary Attendance Centres operate 7 days per week and shifts are on a six days on, three days off rotational basis. Shifts include days and evening rotations.

Candidates may be required to complete a written assignment at the interview stage.

Instructions for your Resume:

For Employment Experience:
Please indicate duration of employment (month, year)
Please specify employment status (i.e. casual, part-time or full-time)
Ex: Youth Worker, Jan 2006 - June 2009, Part-time (three, 8 hour shifts/week)

For any Post-Secondary Education:
Please specify your major and length of program
Please specify the year you graduated
Ex: Bachelor of Social Work, 4-year Degree (Graduated 2017)

What the GoA has to offer:

Working for the Alberta Public Service –
Public Service Pension Plan (PSPP) –
Management Employees Pension Plan (MEPP) –
Alberta Public Service Benefit Information -
Leadership and mentorship programs
Professional learning and development
Positive workplace culture and work-life balance
Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreements
Research Alberta Public Service Careers tool –

How To Apply

If you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating your candidate profile within our online application system,

Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicant.

Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs at

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.

Resources for Applicants:

Closing Statement

This competition may be used to fill future vacancies across the Government of Alberta at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or a copy of the job description, and/or require a disability related accommodation during the recruitment process, please contact Tetyana Adamyk at [email protected].

If this competition is closed as per the closing date noted above, please continue to check