Title: Program Facilitator (Residential)
Location(s): Ottawa, ON
Employment Status: Full-Time (1-Year Contract w/ Renewal)
Salary: $49,528-$55,749 per annum + benefits based on work experience (Includes MCCSS wage enhancement)
Days of Work: Monday to Friday (weekends and Holidays As Required)
Hours of Work: Days & Evenings – 8-hour shifts; overtime as required.
Employer: John Howard Society of Ottawa
Closing Date: October 6th, 2023 @ 4:00PM
About the environment: Employees at JHS Ottawa say the organizational culture is supportive, innovative, and focussed on creating a caring environment for both clients, and staff. At JHS Ottawa, you will find an employer that celebrates the uniqueness of each of its staff members and is committed to promoting an engaging working culture where all employees are encouraged to live their strengths and realize their potential. JHS Ottawa will provide permanent new employees access to a benefit plan, four weeks vacation annually, a Defined Contribution Pension Plan after eligibility waiting period, and opportunities for continual learning and development.
About who we support: Our employees are supporting a diverse client group including youth and adults, all genders, from a wide cross section of social, ethnic, linguistic and cultural backgrounds who are representative of our broader community. We are accountable to the people we serve by providing the highest quality of service with integrity through the delivery of responsive, innovative and evidence-informed approaches.
About diversity at JHS Ottawa: The John Howard Society of Ottawa is committed to reflecting and responding to the diversity of the people and communities we serve and is seeking that diversity in applicants for this position. We welcome candidates from racialized persons/persons of colour, Indigenous People, women, persons with disabilities, persons who identify as 2SLGBTQ+, and all candidates who contribute to furthering the diversity of ideas. We also recognize that people from diverse groups have different needs and require different solutions to gain equal opportunity for success in the hiring process. If you require any accommodation during the interview process, please let us know.
About the role:
The Program Facilitator is a core team member at the Red Maple Supportive Residence, supporting individuals in service with their recovery and reintegration through the delivery of targeted interventions, workshops and programs. The Red Maple Supportive Residence is a specialized transitional housing program, known as the Justice Transition Home (JTH), that supports individuals with developmental disabilities and complex needs (including dual diagnosis, concurrent disorders, and behavioural challenges) who are transitioning from provincial institutions and correctional facilities back into the community. The JTH bridges a gap in service by providing immediate housing, support and service to eligible individuals being released from correctional facilities without any other accommodation options and in need of intensive supports. The program provides temporary accommodations with intensive 24/7 supports, supervision and specialized clinical services. It aims to break the cycles of re-occurring high-risk, problematic and offending behaviours and reincarceration among the target client population by providing targeted interventions/programs, supports with ADL/IADLs, skill development and linkage with community supports and services.
As a Program Facilitator you are responsible for delivering evidenced based, rehabilitative, psycho-social programs to the individuals in service at the Red Maple Supportive Residence in both group and 1:1 format. You will collaborate with the Clinical Supervisor and Residential Coordinator in developing and implementing the program curriculum, collect and analyze group and program statistics, and complete program reports. As a Program Facilitator you are responsible for helping program participants identify and develop positive skills and strategies that address their targeted risk factors and personal goals. You will identify the priority learning objectives, personal targets and responsivity needs of program participant and provide a safe, supportive, engaging and positive learning environment that fosters inclusiveness, promotes skill and knowledge development, promotes self-efficacy, increased independence and promotes healthy choices and behaviours.
As a Program Facilitator you will be a part of a multi-disciplinary and intensive support team that includes clinical discipline services from Royal Ottawa’s FACTT-DD team and complex supports from the Community Networks of Specialized Care (CNSC), all working together to support individuals on their recovery journey and transition to more meaningful, pro-social and independent life.
As the successful candidate, you have:
Required Education & Background:
-
A degree or diploma in a relevant social service field (ex. Psychology, Criminology, Social work, Social Service Worker, Community Justice Worker, Developmental Service Worker, etc.; equivalency may be considered)
-
Training and familiarity with structured program curriculums, frameworks, approaches and models (ex: CBT, DBT, Skills System, Circles, Zones of Regulation, De Bono Thinking Hats, Life Skills, etc.)
-
A recent clear Vulnerable Sector Check (VSC)
Preferred Experience:
-
Minimum Two (2) years of experience in delivering specialized workshops and programs to individuals with, developmental disabilities, mental health challenges, substance use and homelessness.
-
Minimum Two (2) years of experience working in a residential setting and ability to adapt to shifting priorities.
-
Minimum Two (2) years of experience facilitating group workshops and programs and demonstrated strong ability to manage group dynamics.
Preferred Knowledge and Skills:
-
A passion and positive attitude for working with individuals with complex backgrounds and high support needs.
-
A strong understanding of human behaviour and behaviour change
-
A strong understanding of criminogenic risk factors and the link between risk assessment and risk management.
-
A strong understanding the recovery model and principles of recovery.
-
Demonstrated understanding and ability to implement motivational interviewing techniques and principles.
-
Keen observation skills and ability identify changes in behaviour, mood, well-being and skill level.
-
Excellent communication skills and ability to relay information concisely, accurately and appropriately to the target audience.
-
Excellent problem solving and decision-making skills.
-
Proven ability to effectively manage and de-escalate crisis; including verbal aggression, physical aggression/violence, property destruction and self-injurious behaviour.
-
Excellent interpersonal skills and ability to build strong therapeutic rapport with clients and professional relationships with colleagues.
-
A proven ability to create safe, positive and inclusive spaces for vulnerable individuals
-
A willingness to work in collaboration with a wide variety of community partners, agencies, and emergency services.
You’ll also be prepared to…..
-
Contribute to a positive team environment and work culture.
-
Facilitate 1:1 workshops and programs as required.
-
Deliver in service education and information sessions to peers as required.
-
Participate in team meetings, supervision and training as required.
-
Provide input and feedback on program curriculum.
-
Participate in continuing education and professional development opportunities as required.
-
Come with an ability to cope with challenging situations and clients where there is the potential for confrontation, aggression and/or exposure to violence. This includes a requirement to be physically able to participate in physical interventions and restraints as required
-
Exercise extreme flexibility to accommodate fluctuating and varied program needs.
DISCLAIMER: This job posting indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent, The incumbent may be asked to perform other duties as required:
You’re a fit with our organizational culture, if you mirror our values in the way you work:
-
You are committed to providing the highest quality of care for your clients, though responsive, innovative, and evidence informed approaches.
-
Driven by curiosity, you adapt to achieve the best results for clients/communities you serve.
-
Celebrating the uniqueness and lived experience of every person is part of your nature, and this conviction creates a sense of belonging, safety, and better outcomes for all.
-
As a leader, you lead in a way that helps employees live their strengths and reach their potential.
-
Lead with compassion and care for others, and help JHS build a culture of listening, mutual support, and meaningful connections.
You’re a fit for our organizational culture if you believe:
-
In building meaningful connections across our programs, partners, and neighbourhoods that foster inclusion and empowerment.
-
That systemic inequalities exist, and that all people have the right to be treated with dignity, to live free from discrimination, to have a home, and to access employment, education and other supports.
-
In reducing harm to individuals and communities through a non-judgemental approach that builds resiliency and accountability.
-
In the capacity of individuals and communities to adapt, change, and grow while promoting the conditions to inspire positive transformation.
What We Offer:
-
An opportunity to join a vibrant, diverse, and inclusive team that does truly meaningful and rewarding work.
-
Four (4) weeks of Annual Vacation to start + Paid Personal Emergency Leave (PEL)
-
Comprehensive health and dental benefits that include an Employee Pension Plan
-
An innovative environment that takes on new challenges and works to inform industry best practices.
Join Us!
If you think you are the right fit for this vacancy, we would love to hear from you. Please visit the career section of our website and submit your resume and cover letter. Be sure to tell us your story and why you should be on our amazing team!
We sincerely thank all applicants who express interest in JHS and this position- only those selected for an interview will be contacted.
