Is this job for you?:
Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!
Responsibilities:
- Respond to customer inquiries and offer solutions in a courteous and professional manner
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Follow up with customers to identify and support their needs
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Promote customer loyalty by providing exceptional customer support
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Review and follow up on order reports on a daily basis
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Other duties as assigned
Qualifications:
- Strong customer service focus
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Team oriented
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High school diploma or equivalent
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Exceptional communication skills, both written and verbal
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Proven ability to multitask and maintain organization
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Proficiency with computers and Microsoft Office programs
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Flexibility to work all shifts, including evenings and weekends, as required
Why The Brick?:
- A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
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Competitive renumeration package that will commensurate with experience
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Career progression potential with plenty of access to ongoing personal and professional development
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Employee discounts
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A dynamic environment to showcase your leadership talents.
Apply now
If you’d like to apply for this role, please contact our recruitment team at
[email protected]
Attach your CV and tell us why you would be a great fit at The Brick!