Purpose:
Be the focal point for maintenance enquiries from residents. Schedule and coordinate the maintenance and cleaning activities and ensure a timely and correct administration of the maintenance activities.
Main Responsibilities & Activities
- Tenant Relations:
- Answer maintenance questions from residents.
- Communicate with residents with respect to any maintenance related matter.
- Prepare the notices for residents for regular maintenance by contractors in occupied suites.
- Prepare the 24 hour notices for residents for pre-move out inspections.
- Maintenance Administration:
- Based on work orders, generate Purchase Orders (PO’s) to be approved by the Property Manager.
- Order trades based on approved PO’s.
- Coordinate access for maintenance contractors and other trades.
- Match invoices with PO’s.
- Close Work Orders in the system and give Work Order to Property Administrator to file.
- Completes building inspections on a routine basis and reports any issues to the Property Manager.
- Coordination of Maintenance and Cleaning Duties:
- Coordinate maintenance work in turn over suites.
- Schedule and coordinate daily cleaning of the properties.
- Schedule and coordinate daily maintenance requests.
- Weekly inspect recreation facilities.
- Perform move out inspections.
- Provide the availabilities of cleaning supplies and maintenance materials.
- Be a supportive member of the Residential Property Management Team.
- Ensures all health and safety policies are adhered by the maintenance team.
- Scope:
- Report to the Residential Property Manager.
- Work in close cooperation with the Property Manager, Cleaning & Maintenance Staff, Office Staff, Project Manager and outside contractors.
- Provide emergency on-call coverage to coordinate contractors at site.
Qualifications
Education
- Minimum High school degree (Grade 12/13).
Experience
- 3 to 5 years of technical and practical experience.
- B.E.S Certification 1 or 2 preferred.
Skills and abilities
- Support our values: honesty, integrity, respect and trust.
- Strong communicating skills.
- Service oriented and cooperative.
- Strong planning and organization.
- Good computer skills.
- Takes initiative.
- Has a high stress tolerance.
- Compliant to rules and regulations (especially concerning safety)
- Good judgment skills.
- Attention to details.
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