- Above Ground Art Supplies downtown McCaul location is looking to fill the position of Store Manager, who, under the direction of the Operations Manager, will primarily be responsible to coordinate departmental activities and operations. This position will greet and assist customers in a manner that models exemplary conduct to other staff, including demonstrating add-on sales and describing technical information to customers to enhance salesmanship. This role will also lead by example to build department commitment to high standards of service. The Store Manager must possess the following:
- high school diploma, GED, or equivalent
- experience in art supplies an asset
- three years of experience in retail management required
- Job Duties
- Coordinate store activities and operations
- Greet and assist customers in a manner that models exemplary conduct to other staff, including demonstrating add-on sales and describing technical information to customers to enhance salesmanship
- Lead by example to build department commitment to high standards of service
- Encourage a positive team atmosphere that enables the team to meet or exceed sales goals and achieve consistently high levels of customer service
- Ensure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution
- Manage the efforts and activities of a sales team in alignment with sales goals and revenue objectives
- Train employees in company sales techniques and knowledge of product range
- Conduct one-on-one or small group training presentations for sales associates
- Strive to minimize staff turnover and to keep team headcount at acceptable levels
- Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to our level of standards, and to set a positive example for your team
- Assist with new employee training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- Support store operational activities including product ticketing, shipping and receiving, product flow, floor change-outs, sales and markdowns, and store up-keep
- Accurately monitor and maintain inventories, the flow of merchandise, and weekly orders
- Supervise the activities of other sales representatives
- Anticipate customer and store needs by constantly evaluating environment and customers for cues
Job Types: Full-time, Permanent
Salary: $50,000.00-$55,000.00 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Store discount
- Vision care
Schedule:
- Day shift
- Evening shift
- Morning shift
- On call
- Overtime
- Weekends as needed
Application question(s):
- Please describe your fine art knowledge in detail.
- Please provide your availability to work listing each day of the week and hours that you are available.
Education:
Experience:
- Retail Management: 2 years (preferred)
- retail customer service: 1 year (preferred)
Work Location: In person
