To support 407 ETRs digital strategy and customer engagement, 407 ETR is recruiting a Marketing Specialist. The successful candidate will have hands-on experience working with marketing automation, Salesforce Marketing Cloud experience required, and leverage a combination of strategic, analytical, MarTech, and communication skills.
Duties and Responsibilities
Support the development and deployment of email marketing campaigns including:
Working with stakeholders to identify objectives, KPIs, and target audience
Developing and deploying marketing campaigns including building & testing of customer journeys, scripting, Cloud Pages and creating effective emails
Optimizing campaigns through A/B testing and campaign learnings to improve performance
Providing reporting, insights, and recommendations to improve results and drive growth
Lead development of Campaigns in Child “Business Unit” and manage the deployment / launch through the Parent “Business Unit”. Following controls as outlined by the IT Department.
Ongoing Salesforce Marketing Cloud support, enhancements, and system integrations
Lead CRM innovation by spearheading the campaign automation and customer journey roadmap
Provide Salesforce expertise and knowledge-transfer: support and equip stakeholders with Salesforce expertise and training to drive results and customer engagement
Qualifications
A university degree in Business or Marketing
Proficient with marketing automation, Salesforce Marketing Cloud experience required
Hands-on experience in developing customer journeys, customer segmentation, creating and deploying emails, and reporting
Deep and advanced knowledge of the email ecosystem
Excellent critical thinking and problem-solving skills
Excellent communication and presentation skills
Curious, self-starting, highly motivated and collaborative
Embrace evolving technology, seek out innovative solutions and adapt to new tools and trends
Strong project management capabilities with proven attention to detail
Nice to have:
Our Offer
407 ETR usage (taxable benefit)
Competitive salary, bonus structure
Competitive vacation package
Community culture
Continued education budget
Expect excellence: Collaborative team, learn, and grow with a high-performance team.
Summary
407 ETR's Information Technology division is responsible for the infrastructure and software to enable the efficient operation of the highway-including toll capture, account management, financials, and data storage/analytics-as well as customer services including call-center, web, IVR and supporting workflows.
Delivery is accomplished using an Agile-Scrum approach, including self-organization, short iterations, strong collaboration, and dedicated teams in scrum rooms.
At 407 ETR, all developers meet weekly to briefly hear updates from management, then break off into multiple learning streams. Topics include Cloud, Best Practices in Java, Data Streaming, SalesForce and Data Science. Some weeks, the streams are very hands-on (i.e. getting AWS.CLI up and running, playing with Kubernetes, learning Python). The developer led topics range from a learning above a wide variety of topics (i.e. Cloud, Best Practices in Java, Data Streaming, SalesForce, Data Science...).
About 407 ETR
Highway 407 ETR is an all-electronic open-access toll highway located in the Greater Toronto Area. The highway spans 108 kilometres from Burlington in the west to Pickering in the east.
On Highway 407 ETR, we offer peace of mind and a fast, safe and reliable trip. That’s why millions of drivers rely on Highway 407 ETR to get around the GTA. Every driver we serve is one less vehicle on a congested alternate route, giving drivers more time for the things that matter most.
407 International Inc. is the sole shareholder of 407 ETR and is owned by:
We’re a majority Canadian owned company and employ over 460 Ontarians. Learn more at 407etr.com
Note: At 407 ETR, we are committed to fostering a diverse, equitable, and inclusive work environment. We value the unique perspectives and backgrounds of all individuals, and we firmly believe that our individual differences make us stronger as a whole.
Our commitment to inclusion extends beyond recruitment and encompasses an inclusive workplace culture through raising awareness, ongoing training, and encouraging feedback. We aim to create a safe and supportive environment where all employees can thrive.
