Quit your day job, come help us save the world!
$22.00/hour + Benefits.
Call Centre Agent
Inspire is a Canadian fundraising agency a mission to inspire fundraising. We are the agency of choice and provide a warm and friendly voice to the largest and most respected charities in Canada. Our team is passionate, engaged and extremely effective.
As part of a world-class team, we call current and past donors, child sponsors, and supporters to raise funds for important causes right across Canada. So, while there are no cold calls or high-pressure sales tactics, we are a performance team, and results matter. We hope they motivate you as well.
If you are a natural people-person with great communication skills and a heart for charities, come join our team of professional fundraising agents to elevate your career and use your skills to help make our world a better place. Previous call centre, sales, or customer service experience is preferred but not required.
What You Do:
As a fundraising call centre agent you can expect regular and supportive coaching and training. You will work individually and as part of a connected team working towards a common goal. Agents are encouraged to share their expertise and support their peers through calibrations, side-by-sides, and mentor groups. Our clients routinely provide enhanced training, incentives, and that extra motivation we need to remember the impact of our work. Clients provide meaningful engagements and incentives, big and small, from thank you lunches to life-changing reward trips to visit sponsorship communities in the field.
This is a full-time, outbound, call centre position working from our office in downtown London, Ontario. Hybrid work-from-home positions may be considered after 3 months.
What We Offer:
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Premium wages, $22.00 hourly w benefits
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Permanent, full-time employment with consistent hours and growth opportunities
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Engagement with world-class charitable organizations
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100% paid training and health, dental and life insurance (at 3 months)
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Client incentives (visit a child sponsor community), bonuses and rewards
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Training opportunities, lunch-and-learns, workshops
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Relaxed business casual dress code
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Professional office environment with paid parking
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Team culture and activities, ice breakers, community events
Who Are You:
- You love talking to people and are a great communicator
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You thrive being part of a team
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You have a heart for charities and going above and beyond what is expected
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You are results minded and enjoy a competitive environment
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You have call centre, sales, or customer service experience, although this is not required
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You are looking for full-time hours, 40 hours a week
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You are available to work afternoons and evenings (until 9:30 PM Mon to Thu, 7pm Fri)
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You are available to work occasional Saturday shifts
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You are available to work from our office in London, Ontario
Inspire is excited to open a new office in downtown London, steps from Budweiser Gardens, close to transit, restaurants and entertainment.
If you are looking to be part of something bigger than yourself and to join a mature call centre team with opportunities to grow and support your peers - then we would love to hear from you.
Inspire is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnicity, age, disability, sex, sexual orientation, gender identity, veteran status or any other federal, provincial, or local protected class. We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates who participate in all aspects of the selection process.
Please note: We thank everyone for their interest however only the best qualified candidates may be contacted.
