Job Title: Application Specialist
Reporting to: Head of IT and Business Intelligence
Office: Kitchener (Hybrid)
Job Summary:
Do you have a passion for helping people solve problems and working efficiently? Do you want to learn more about the beer industry?
We are looking for an experienced Application Specialist to lead the design and implementation of new applications, enhancements, and integrations to enable the growth of Carlsberg Canada. The Application Specialist will work closely with the Head of IT and Business Intelligence to deliver solutions aligning with the IT Roadmap and the requirements of the business.
Accountabilities:
Application Support (30%)
· Support all business systems including Enterprise Resource Planning (ERP), Warehouse Management System (WMS), Electronic Data Interchange (EDI) and downstream applications integrations.
· Responsible for ERP and replated subsystem administration and maintenance
· Troubleshoot and resolve routine issues with end users.
· Timely escalation of issues as needed with IT teams and vendors.
· Work closely with vendors and integrators to resolve complex issues.
· Assess performance of ERP system and recommend enhancements.
Business Analyst (50%)
· Facilitate and lead inter-departmental communication related to problems and understand business and technical goals and objectives.
· Analyze, design and document business requirements and recommend solutions for new applications, enhancements, and integrations.
· Review the existing business processes and makes recommendations for areas of improvement or automation.
· Work with developers and vendors to implement recommended solutions based on business requirements.
· Understand testing requirements and build and support test planning and execution to validate that solutions meet the business requirements.
· Execute EDI test scripts and validate import data.
· Build and execute support and go-live plans for developed solutions.
Project Management (20%)
· Manage multiple IT Projects at a time including application implementation, enhancements and integrations with vendors and internal stakeholders.
· Direct all aspects of each project including planning, scope, schedule, budget, risks, issues, resources, communication, and deployment.
· Develop and communicate with internal/external teams all process changes and go-live plans.
Skills for Success:
· Puts people first, supports and actively helps others.
· Collaborative and inclusive when making decisions.
· Challenges respectfully, holds oneself and others accountable.
· Ability to build positive relationships across the organization.
· Takes personal responsibility for quality work delivered.
· Strong communication and presentation skills
· Fundamental analytical and conceptual thinking skills.
· Excellent planning, organizational, and time management skills
· Ability to project manage and work with large teams.
· Experience with end-user training
Qualifications:
· A bachelor’s degree in computer science, information technology, or a similar field
· A minimum of 5 years of experience in applications, business analyst or a related field.
· Strong knowledge of Business Central or Dynamics 365
· Experience with ERP upgrades and/or migrations
· Basic Knowledge of EDI
· Aptitude to quickly learn new systems and technologies.
Waterloo Brewing Ltd. is an equal opportunity employer. We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Work from home
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- Kitchener, ON N2B 3X9: reliably commute or plan to relocate before starting work (required)
Experience:
- applications, business analyst: 5 years (preferred)
- Business Central or Dynamics 365: 1 year (preferred)
- ERP upgrades and/or migrations: 1 year (preferred)
- Knowledge of EDI: 1 year (preferred)
Licence/Certification:
- degree in computer science, information technology (preferred)
Work Location: Hybrid remote in Kitchener, ON N2B 3X9
