Support your community. Advance your career. Fulfill your purpose
Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.
What We Offer
As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.
In addition to competitive benefits like health, dental, EAP and life insurance, we offer our permanent team members some unique perks that really stand out:
- 4 weeks accrued vacation
- 18 days accrued personal days plus 2 flexible days each year
- HOOPP (Pension Plan)
- Ongoing professional development plus $250 annual funding for continuing education and certifications
- $250 annual allowance to invest in achieving your personal wellness goals
We are seeking two full-time Program Assistants - one for Outreach Services (based at 60 West Drive, Brampton) and one for North Etobicoke West Woodbridge Malton multi-disciplinary team (based at 10 Carlson Court, Etobicoke). The Program Assistant will provide administrative support to the clinical Program Manager and team.
CMHA Peel Dufferin has adapted a hybrid working model including a mix of on-site and remote work. All employees are required to have onsite presence 2 to 3 times per week, or more if needed as per program needs.
Salary Range: $35,023 - $45,636 per year
What You Will do
Support scheduled rotational front desk coverage, welcoming clients and visitors to our space
- Facilitates any immediate requests and coordination such as receiving deliveries and engaging with vendors/service providers
- Engages with clients to collect client feedback
- Maintains supply inventory by checking stock to determine inventory level, replenishing supplies, ordering supplies as needed, verifying receipt of supplies
- Acts as a liaison between the Program Manager and staff to ensure appropriate coordination and follow-up on day-to-day needs
- Manages and maintains confidential information
- Where applicable, manages and maintains the Manager’s and teams work schedule, including scheduling shifts for the 24/7 program
- Maintains electronic filing system as needed. Enter and update client data and pull data reports for program managers and funders as required
- Creates, revises, and improves systems and procedures by reviewing operating practices, record keeping systems and forms; Implements changes as approved by Manager
- Supports the Manager with financial processes including, electronic timesheets, payroll and HR administration processes as required
- Prepares purchase orders, quote sheets and reconciles invoices, ensuring appropriate follow-up with Finance and Accounts Payables
- Follows up on monthly expense procedures for Program staff, as per policy
- Tracks and monitors mandatory staff training for program and supports with registration
- Tracks and reminds the Manager of key dates such as annual reviews, probation reviews, and hire date anniversaries for their staff
- Plans and schedules meetings and training using MS-Outlook Calendar to its fullest capacity for the program staff
- Books meetings as directed, organizes space, equipment, and logistics, prepares agendas, records, and distributes accurate minutes and action items as per Agency templates
- Performs other duties and responsibilities including special project support, as assigned by the Manager.
What you need to join our team
Post-secondary diploma in Business/Office Administration, or other relevant diploma, is required.
- Minimum 3 years of office administration experience
- Superior knowledge and understanding of administrative role supporting multi-disciplinary teams
- Experience working in the non-profit sector is an asset
- Effective prioritization and organization skills including time management
- Excellent interpersonal skills and experience to engage mental health and addictions populations
- Strong Computer literacy in word processing and client database management
- Expertise with database reports
- Excellent communication and organizational skills, able to manage competing priorities and deadlines in a fast-paced environment
- Enthusiastic problem solver and dedicated team player
- Knowledge and sensitivity to work in a culturally diverse environment
- Demonstrated conflict resolution skills
- Proof of administered full-series Health Canada approved COVID-19 vaccination prior to start date. If unable to be vaccinated for reasons relating to protected grounds under the Code, completed medical or religious exemption must be provided
- Valid Canadian driver’s license and access to an insured automobile in good repair
- Satisfactory police records search and vulnerable sector screening
Apply Now and EMPOWER your career
CMHA Peel Dufferin is an Equal Opportunity Employer.
We are committed to diversity and inclusiveness at our workplace and recognize the unique contribution every individual makes to the community.
We acknowledge that removing and reducing existing barriers and preventing new barriers is required in providing opportunities that foster independence, inclusion, and dignity for people of all ages, genders, cultures, and abilities. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Aboriginal, Indigenous, Metis and Inuit peoples, racialized groups/persons of colour, people with varying abilities, members of visible minority groups, LGBTQ2S+, those who identify as women, and other equity-seeking groups.
CMHA Peel Dufferin is committed to pay equity and right to equal treatment without discrimination in accordance with the Ontario Human Rights Code in all aspects of the workplace environment and employment relationship.
We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. When contacted for a job opportunity, please advise the HR Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process. We request that you provide your accommodation request as soon as reasonably practicable. Any information received relating to accommodation will be addressed confidentially. We thank all those who apply, but only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.