About the Team
E.B. Horsman & Son (EBH) has been in business since 1900. We are strong, nimble, and growing! EBH is proud to be a successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, and we are consistently recognized as one of Canada's Best Managed companies. We take pride in living by our core values and carrying our mission statement of “Providing the Best People, Best Solutions, and the Best Service in the Electrical Industry.”
Why Join the EBH Team?
Full benefits package
Competitive compensation plan
Birthday day off
The People & Culture. You will be a part of a collaborative team with people you can be proud to work with.
Continuous Development. You will have access to our EBH University for personal & professional development. Training & Development have been an essential part of our culture. Increasing our knowledge not only builds confidence but also empowers growth through learning.
About the role
We are seeking a Credit Representative – 18 Month Contract at our Head Office, which is located in South Surrey, a fast-growing area in the Campbell Height Business District.
The Credit Representative plays a key role in customer service internally with the E.B. Horsman & Son salesforce and externally with E.B. Horsman customers. They are involved in the entire process including collections, credit risk assessment, account setup, processing, and the cash applications/posting of payments. They are able to balance the needs of the customer, with the needs of the company. They represent the values of E.B. Horsman and require strong interpersonal skills around communication including negotiation, diplomacy, and follow-through. The Credit Representative will work closely under the direction of the Credit Manager & with the Accounts Receivable team, to achieve department goals that require collaboration, multi-tasking, and will include sizable dollar decision-making skills.
Do you love to gather and transform data into action plans and garner insights that create meaningful action plans? Are you known for your administrative and organizational skills, as well as your collaborative approach? We would love to hear from you!
This role will be onsite based out of the Head Office. This is a full-time position, Monday-Friday, 40 hours per week. The ability for hybrid remote work will be assessed following the probationary period (3 months).
19295 25th Ave, Surrey BC.
What are the Key Accountabilities?
Strong Business Acumen. You understand the Company and Department's needs and are driven to achieve results. You will be required to negotiate and be persistent with interaction over the phone and email with customers with past due invoices. You will use best practices to assess the creditworthiness of an entity and recommend appropriate credit limits.
Values Teamwork. One of EBH’s core values is teamwork and collaboration. In this role, you will be working with a team that collectively works together to achieve profitable business goals.
Highly Organized. Responsible for managing competing priorities and deadlines. Ongoing monitoring of credit exposure and take prescribed actions to mitigate exposure if needed.
Collaborative Communication. Open, verbal, and written communication is integral to this role. You will be contacting a high volume of business invoicing and collections via phone and email.
Customer Service Orientated. You will be responsible for developing and maintaining professional, positive customer relationships, both internally and externally.
Highly Driven & Motivated. With our continued growth, you will be challenged in a fast-paced environment of competing priorities.
What You’ll Bring To This Role?
Diploma or Degree in a relevant field or equivalent combination of education and experience is an asset
CCP designation is a strong asset
3+ years of experience in a similar risk analysis role, with knowledge of commercial law in B.C, Alberta & Saskatchewan
Intermediate computer skills with proficiency in MS Office & the ability to learn new software
Proven ability to form strategic partnerships, build relationships and respect cultural diversity
Strong business acumen, decision making and balance risk assessment
Excellent written and oral communication skills, with demonstrated ability to consolidate large amounts of data and information into a succinct format
Our Core Values: Celebrating the Past, Empowering the Future
Teamwork & Collaboration | Integrity| Commitment | Reliability | Initiative | Continuous Improvement
Take Your Next Step With EBH
If you believe your skillset matches the above description and are an enthusiastic, innovative, passionate and energetic individual we would like to hear from you. Please visit our website to apply for this posting www.ebhorsman.com/careers or click “Apply” on this posting.
Our Commitment to Inclusion & Diversity
E.B Horsman & Son is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is a key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose E.B. Horsman & Son as your employer of choice.
We thank all interested applicants. However, we are only able to work with those who live in Canada and have permanent working status. Please note that only those chosen for an interview will be contacted.