Purpose
Reporting to the Marketing and Communications Manager, the Volunteer and Relationships Coordinator is responsible for the volunteer and media and government relationships engagement.
Key Responsibilities
Volunteers recruitment and engagement
- Work closely with the supervisor and Drop-In ESL/Volunteer Program manager on updating volunteer policies, rules and procedures regularly and as needed
- Coordinate with different programs and departments and recruit volunteers based on the needs of the Society and different programs and departments
- Onboard volunteers according to the Society’s volunteer policies, rules and procedures
- Organize and facilitate volunteer training based on the their roles
- Oversee volunteer activities within an organization
- Maintain accurate volunteer records, track volunteer hours, and conduct volunteer evaluations
- Appreciate volunteers
- Create and work with a pool of volunteers for different purposes including for Society’s events, functions, promotions, fundraisers, etc.
Relationships engagement
Work with Marketing and Communications Manager to reach out to local media to cover various organization’s functions and events
Assist the Marketing and Communications Manager to establish and maintain long-term relationship with local media so TIES will become their resources of newcomer and other vulnerable population stories
Reach out to political leaders for their presence and participation of the organization activities
Assist the Marketing and Communications Manager to establish relationship with political leaders for the advocacy of the organization’s services
Perform other job related duties as requested by the supervisor
Competencies (define the abilities, skills, motivations, knowledge and traits to perform the job)
Knowledge
Knowledge of:
- Volunteer recruitment and engagement
- Media relationship establishment and management
- Government relationship establishment
- Filing and record tracking database
Skills
- Excellent organizational skills
- Strong verbal and written communication skills
- Very friendly and welcoming
- Very good interpersonal skills
Traits
Ability to:
- Reach out to media and political leaders
- Build relationships with media and political leaders and their staff
- Coordinate with colleagues from different programs and departments
- Maintain the highest level of confidentiality and integrity
- Work independently and with demonstrated strong judgement and decision making abilities
- Be a team player and problem solver with task oriented mind
- Be sensitive to cross-cultural communication
- Plan, prioritize and organize work with multiple demands and deadlines
- Handle stressful situations with professionalism, tact and diplomacy
- Demonstrate strong work ethics and commitment to the success of the organization
Education and Experience
The successful candidate will have a bachelor degree in media relations, public relations, communications, marketing or an equivalent combination of certification and experience. At least two years of experience working in an office setting is required.
Job Type: Full-time
Benefits:
Schedule:
Ability to commute/relocate:
- Calgary, AB T1Y 7L9: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (preferred)
Work Location: In person
Application deadline: 2023-10-05
Expected start date: 2023-10-19
