Data Analyst, Clinical Division
PHSA Corporate
Vancouver, BC
In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Clinical Division of BC Clinical and Support Services (BCCSS) includes the Agency for Pathology and Laboratory Medicine (Agency) and the Provincial Blood Coordinating Office (PBCO). The Agency has been established to provide oversight and service planning for diagnostic lab services within the province. The Agency has a mandate to ensure that clinical laboratory diagnostics are quality driven, achieve excellent clinical outcomes, and remain sustainable by being provided effectively and efficiently. The PBCO has responsibility to provide and coordinate provincial blood and blood product utilization programs, and to manage specialized provincial resources.
Reporting to the Provincial Lead, the Data Analyst is responsible for producing information products for decision support. This includes: formulating the information requests; performing queries and data extraction from relevant databases, checking data quality; analysis and modelling; interpreting the data; preparing reports and visualizations; and presenting the information and findings for administrative and operational decision making. The Analyst is also responsible for checking for data quality throughout the continuum, statistical analysis, and generating routine and ad hoc reports for internal and external stakeholders including but not limited to BCCSS, the Ministry of Health (MoH), care providers in the BC Health Authorities, Canadian Blood Services, and the Public Health Agency of Canada.
What you’ll do
- Receives and facilitates internal and external data requests for planning, policy making and research purposes by engaging with the stakeholders, understanding the information needs and reviewing data information requested.
- Performs the necessary analysis including: data extraction and queries; ensuring data quality (checking and cleaning); data manipulation, linkage and aggregation; and statistical analysis and modelling
- Produces information findings through regular and ad hoc reports and dashboards using business intelligence and reporting software. These information products may monitor and benchmark costs, utilization and other quality and performance indicators for transfusion medicine, laboratory medicine and pathology, and other clinical areas.
- Interprets these findings and provide advice and recommendations.
- Presents findings to different audience (ex: clinicians, operational staff, administrators and patients) at an appropriate level
- Provides support for the development and maintenance of data collections such as databases, spreadsheets, reports and other relevant applications.
- Write SQL and other programming code to perform queries and analysis.
- Provides statistical analyses and/or modeling for internal and external use such as time series, regressions, data mining and simulation model.
- Creates, implements and performs routine data quality reviews and audits on data registries and web applications.
- Utilizes reporting and business intelligence applications such as JReport and Tableau. This involves creating and adding new reports, users and groups to the system and ensuring a proper privilege framework is in place for all users.
- Provides day-to-day support working with database such as ad-hoc querying and providing periodic insertions of information submitted by partner agencies.
- Generates proper technical documentation on the current reporting environment and on all reports and data extracts.
- Performs other related duties as required.
- Communicates findings in a meaningful manner to internal staff and external stakeholders at the local, regional, provincial and national levels.
- Consults internal stakeholders to gather report specifications; identifies and provides advice to internal stakeholders about data limitations and ensures adequate data quality for analytical purposes.
- Participates in the preparation and presentation of educational material related to statistical data collection to internal and external stakeholders. Provides training to other internal staff as required.
- Provide advice and recommendations to leadership.
- Retrieves and extracts data, analyzes and summarizes statistical information, performs complex calculations and tallies.
- Understands and evaluates the limitations of the data, analyses and statistical calculations.
- Interprets the data and information, and its potential applicability.
- Propose alternative methods to obtain, extract and analyze data to improve data quality and decision support.
Chooses the most appropriate method to disseminate findings (ex: reports, presentations, other visualizations).
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What you bring
Qualifications
- A level of education, training, and experience equivalent to or greater than a Bachelor’s Degree in Health Informatics, Math, Statistics, Computer or Health Science, Operations Research or Data Science, or a related program with a minimum of five to seven years of recent related experience working with health and statistical information in a sophisticated computer environment.
- Minimum of five years of work experience including the use of Structured Query Language (SQL) and working with data warehousing, integration, mining and report writing, such as Business Objects / SAP BI / SPSS / Cognos / Oracle BI/ Jreport or other Statistical / Analytical / Visualization tools such as Tableau/R/SAS).
Skills & Knowledge
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
- Demonstrated ability to perform data manipulation, analysis and information presentation at a moderate to advanced level through the use of database, spreadsheet and statistical software. Moderate to advanced data management skills and a high degree of computer literacy are required.
- Superior analytical and problem solving skills, including the ability to troubleshoot, comprehend, analyze and resolve complex issues.
- Moderate to advanced knowledge of relational database modeling and query writing tools to create ad-hoc queries and reports.
- Demonstrated ability to develop complex and customized SQL queries for relational databases, with applied experience with business intelligence tools (ex: Tableau, IBM Cognos, SAP BusinessObjects)
- Knowledge of descriptive statistics, statistical inference and modeling using statistical software such as SPSS, R and/or SAS.
- Demonstrated ability to communicate effectively both verbally and in writing
- Strong interpersonal skills and collaboration skills and the ability to establish and maintain effective working relationships internally and externally.
- Excellent organizational skills, attentive to detail with the ability to multi-task and prioritize workload and work quickly and accurately under pressure to meet deadlines.
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Regular, Full-time
Salary Range: $72,445 - $104,139 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1867 W Broadway 3rd floor, Vancouver, BC V6J 1Y5
Closing date: Applications accepted until position is filled
Hours of Work: 0900-1700 (Monday to Friday)
Requisition # 151768E
As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.
What we do
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.
ATTN: PHSA Employees:
To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca
Please note the internal job posting will no longer be accessible after the expiry date of September, 13, 2023. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.
If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at
[email protected] and a Help Desk Representative will contact you the next business day.
