Since 1964, Live to Play Sports Inc. has been Canada’s leading distributor of premium bicycles, parts and accessories, selling over 80 world-class cycling brands. Live to Play Sports also owns and operates several proprietary brands, including Norco Bicycles and Axiom Cycling Gear. Norco Bicycles is a high-performance brand of choice for cyclists around the world. Our head office and Canadian Distribution Centre is in Port Coquitlam, British Columbia.
The Credit Analyst assess and make decisions about customer credit applications using a range of criteria. The Credit Analyst ensures that the credit cycle keeps its natural flow: account opening, collections, order release and reevaluates customers as needed.
ROLE AND RESPONSIBILITIES
- Release orders for assigned territories and provide coverage as needed
- Collections include contacting customers regarding past due amounts
- Respond to phone inquiries
- Document all comments in Collection Memos
- Daily communication with sales and customer service reps on any issues that may arise
- Open new accounts
- Work with Allianz (insurance) requirements, control limits and any overdue accounts
- PayPal, cheques and credit card payment coding for application
- Review Aging with Credit Manager
- Bi-weekly meetings with Credit Manager and Sales Managers to review accounts
- Check PMSI expire dates
- Remove all Allianz unneeded Credit Limits to avoid charges
- Yearly review of Credit limits (under Manager’s supervision)
- Assist with month end Inventory
- Assist with auditor’s requests and send out auditor letters
- Review and clean out files
QUALIFICATIONS
- 2 years minimum of A/R and or Credit/Collections experience preferably in the US market
- Post-secondary degree or CCP designation an asset
- Ability to negotiate
- Proved experience in customer service and/or problem solving
- Strong knowledge of Microsoft Excel
- Able to work independently and within a team
- Positive and open attitude towards continuous improvement
- French is an asset
Live to Play Sports Group Inc is an equal opportunity employer and values diversity. Accommodations are available on request for candidates taking part in all aspects of the selection process. Employment is decided on the basis of qualifications, merit and business need.
Job Type: Full-time
Salary: $48,000.00-$55,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home
Schedule:
Application question(s):
- Do you have prior experience in any client-facing roles/positions, in a credit collections? If yes, please tell us more about your experience in this area.
Work Location: In person
