- Quality management
- Customer relationship management
- Account management
- Retail management
HUB International is Canada’s largest insurance brokerage and is dedicated to helping business and individuals evaluate their risks and manage their insurance needs.
We are looking for a Regional Branch Manager to oversee the operations for the Steinbach and Niverville retail branch locations.
The Regional Branch Manager is responsible for balancing the front-line client service needs across all lines of business inside the branch focusing on customer service efficiency, profitability, and employee satisfaction.
The Regional Branch Manager ensures the branch is always functioning in a professional and efficient manner. Interacts daily with clients and employees, quotes, and processes new insurance policies; identifies client needs and educates clients of other available insurance products; encourages and sells value-added products; applies superior client relations skills, promoting a superior company image.
With a clear emphasis on outstanding client service, the Regional Branch Manager develops and maintains operational excellence by improving efficiencies and ensuring that, even in the face of rapid organizational growth, all branch systems in the organization are aligned toward achieving overall strategic goals.
Experience & Education :
5 - 7 years of progressive industry and people management experience is desired
Key Autopac Person (KAP) qualifications preferred
CAIB Designation is required or working toward
Post-secondary studies in Business Administration desired; studies in Retail Management would be considered an asset
Previous experience managing across organizational boundaries is desired
Education and experience in Quality Management desired
Skills & Abilities
Understanding of habitational, commercial, automobile, life and travel insurance and product processes and procedures, along with the ability to sell the product to our customers.
Strong, proven analytical and decision-making skills
Strong business acumen and strategic thinking capabilities required
Superior relationship building with a client orientation
Ability to handle multiple, competing projects that are time sensitive
Professional verbal and written communication and interpersonal skills are required for this position, along with the ability to maintain confidentiality of sensitive information
Strong organization and time management skills and along with a demonstrated attention to detail
Committed to professional development
We are offering:
Permanent Full-Time position.
Being a part of a passionate team that wants the best for their clients.
The opportunity to be the go-to person and handle day to day issues.
An opportunity to grow your career and enhance your leadership skills.
If you are excited by the opportunity and want to be a part of a team that believes in integrity, please click Apply Now !
Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: Up to 25%
Required Education: Some college (no degree)
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.