33 Dundas Street West Toronto Ontario,M5G 3C2
Function as one of the Technical Analysts within our B2C Technology Architecture team supporting all the B2C portfolios, execute the operational tasks through meeting facilitation, action follow up, data gathering, analysis and quality control across cross-functional teams and departments, based on the established Technology Architecture Governance framework, processes and controls.
Act as one of the administrators for the iServer architecture tool by providing access to the Solution architects, ingesting and maintaining architecture artifacts such as diagrams, objects, stencils, etc.
Participates in the strategic technology governance enhancement initiatives and work with other team members as well as all identified internal and external stakeholders to create and design the Poof of Concept, OCM plan and eventually drive, lead and implement it to the final stage
Through daily governance operation, identify and document the area of improvement in terms of process efficiencies.
Create, maintain, and manage official solution and portfolio architecture records in the appropriate repositories.
Communicate with various levels of technology stakeholders/communities in terms of B2C Technology Governance news, metrics, enhancements, and issues etc.
Cleanses, manipulates, and transforms data through programing /scripting for data analytics and drive the data driven governance culture.
Performs quality check and inspections for various technology artefacts that key stakeholders of various B2C Technology Architecture Governance forums create based on established standard, criteria and template
Break down strategic problems, and analyses data and information to provide subject matter insights and recommendations.
Ensure alignment between stakeholders about business and data needs.
Liaison with certain Technology Architecture governance forums to ensure the appropriate technology governance controls are in place for B2C based on established processes and framework
Supports other stakeholders outside of the B2C Technology Governance team during audit etc. as needed
Assists in the preparation of various artefacts that B2C Technology Governance discipline requires, e.g. Technology Governance process guide as well as other artifacts/dashboards required for the various portfolios and domains by leveraging information from Clarity and other sources such as AppCat, technical debt repository, etc.
Identifies emerging issues and trends to inform decision making
Fosters the relationship within the overall Technology Governance focused teams and rest of the Technology areas
Core Knowledge and Skills
Minimum of 5-7 years of work experience in IT or business environment and/or B.S./B.A. in computer science, engineering, information systems, math or business
Experience on data analytics tools and techniques (such as PowerBI, PowerApp, PowerAutomate, or their equivalent) is a great asset
Experience on using/configuring SDLC management tools such as JIRA and Confluence or equivalent is essential is a great asset.
Knowledge/experience with iServer, JIRA and Confluence is a strong
Possesses strong analytical skills and understand how data can be utilized to drive the solutions of the problem, with the ability to collect, organize, analyze, and disseminate and correlate data with attention to detail and accuracy.
Solid understanding of application Software Development Life Cycle, roles & responsibilities of different stakeholders played within the Software Development Life Cycle, and the necessary artefacts needed to support the B2C Solution and Portfolio architecture functions from a technology governance perspective. Hands on experiences of software development and/or project management is a great asset
Understand the general IT principles during software application construction, maintenance and operation.
Strong team player, ability to collaborate and foster relationships with multiple stakeholders to accomplish the tasks, ability to take the ownership of the identified issue.
Understands and is able to championship and explain to others the core processes involved to support the portfolio and solution architecture, interact with Technology Governance and provide support to the CTO team.
Remains alert to new techniques for insights, analytics, and data visualization, and thinks about new ways of applying them.
Ability to clearly identify the different stakeholders across the enterprise end-to end processes, understand their respective roles & responsibilities and foster relationships across different levels of the organization
Ability to deal with ambiguity and show resourcefulness to meet initiative timeframes
Has strong facilitation skills; effective time management and ability to prioritize the work
Has strong verbal and written communication skills; demonstrates writing, documentation and presentation skills
Experienced at assessing and driving out continuous improvement processes to achieve efficiencies and maturity; willing to think out of the box
Strong knowledge on Application Portfolio Management and/or IT Portfolio Management
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