Title
Case Manager, Children’s Services
Language
Bilingualism in both official languages is essential
Salary Range
$54,400 - $68,800
Closing Date
June 19, 2023
Who we are:
Here at Service Coordination Support (SCS) we take great pride in empowering individuals with developmental disabilities or autism and their families to belong in a world where they can live life by making informed choices about supports and available resources that enables them to make plans for a future of their choice. Partnerships and relationships are built as we collaborate with individuals, families and the services while respecting the differences and cultural needs within the communities that we serve.
Service Coordination for People with Developmental Disabilities (SCS) is a not-for-profit bilingual organization managed by a volunteer Board of Directors. SCS helps people with a developmental disability and their families who reside in the Ottawa region. SCS serves adults and children by providing information, referral services and case management support. One of our important goals is to empower families/individuals to make informed choices about the supports they seek.
Primary Focus
Reporting directly to the Supervisor of Children’s Services, the Case Manager is responsible for the coordination of services to eligible children with a developmental disability and / or autism spectrum disorder with the participation of the individual/family. Through the Plan of Service, the Case Manager identifies and assists in gaining access to services and supports by completing referrals on the child’s behalf to the requested community resources, as per agency protocols where applicable. The Case Manager educates and enables individuals / families to become as independent as possible in their ability to carry out the actions as outlined in their own / child’s Plan of Service.
Responsibilities
-
Initiates and completes the intake function and all of its related documentation requirements as applicable.
-
If ongoing involvement is required, the case manager develops, with the participation of the individual/family/support network, a goal-oriented Plan of Service to assist the family in accessing services and/or supports where available in the community.
-
Facilitates transition planning for 14-18 year olds in collaboration with families and the child’s school.
-
Assists the families by providing the information and referral support to families in order to access appropriate services and supports for their child in the community.
-
Coordinates / attends case conferences with the family and/or other agencies to support the child/family as needed.
-
Maintains the accuracy and integrity of information contained in case files and the agency’s database in accordance with established standards; provides input/data and statistical analyses as required.
-
Assists in the development of the re-integration plan for children identified by CAS or MCCSS in partnership with all parties, adhering to existing protocol.
-
Attends monthly caseload reviews with Children’s Supervisor for clinical support and receives direction as needed.
-
Evaluates and recommends to the Children’s Supervisor when case management services are no longer required as per the functions of case management.
-
Participates in system initiatives as it relates to children’s services.
-
Promotes awareness of SCS by participating in agency presentations to parent groups, schools and other agencies, as requested.
Qualifications
-
A minimum of 3 years of progressively related experience.
-
A Bachelor’s degree in Social Services or the equivalent.
-
Excellent interpersonal skills.
-
Must have strong analytical, reasoning and facilitation skills.
-
Strong understanding of requirements for coordination of services across multi-agencies and Ministries.
-
Knowledge of the services available for children with development disabilities, and case management.
-
Knowledge of the Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008, and the Child and Family Services Act (CFSA) is a requirement.
-
Bilingualism essential.
-
Excellent organizational and time management skills to meet scheduled deadlines.
-
Ability to work in a fast paced environment and handle a number of issues simultaneously.
-
Proficient in the use of Microsoft Office Suite including Word, Excel, PowerPoint, Outlook and Internet.
-
Must have a valid driver’s license and access to own vehicle for business travel.
What we offer our employees:
-
Competitive salaries with a flexible work schedule of 35 hours per week in a hybrid environment. Health, Dental and Vision care benefits for employees and family members effective on day of hire, Employee Assistance Program (EAP), paid mileage for our employees required to travel to serve our clients, RRSP contribution with no employee match required and a Tuition Reimbursement Program.
-
The following Paid Time Off (PTO) policies are offered to all permanent and term employees:
-
Three (3) weeks (8.75 hours per months worked) vacation and sick time
-
Two (2) float days to be used throughout the fiscal year
-
Five (5) days for personal time to be used throughout the fiscal year
-
Paid time off between Dec 25 and Jan 1
Working Conditions
Work is normally completed within a standard office but also requires some travel to attend meetings locally, regionally and provincially. There are frequent interruptions, tight deadlines and changes in priorities.
Accommodations
SCS has an accommodation process in place and provides accommodations for candidates and employees with specific needs. If you require specific accommodations, please contact the Human Resources Advisor of SCS so that we can make arrangements to provide appropriate accommodations for you.
As the ideal candidate you are a self-starter with excellent interpersonal skills who works well in a team environment. Qualified candidates may submit their resumes, along with a cover letter quoting Competition Number 20 - 2023 no later than, June 19, 2023 at 4:30pm to Human Resources.
While we appreciate all responses, only candidates under consideration will be contacted. We kindly ask not to send in duplicate copies of your resume.
SCS embraces diversity and equal opportunity in a serious way. We are committed to building teams that represents the communities we serve. All employment decisions are based on qualifications, skills and business need.
