Overview:
Reporting to the Vice President of Human Resources, the Talent Manager is responsible for developing and implementing the appropriate staffing strategies for the site as well site training which would include development of leadership competencies and core new “Rock Star” onboarding. This position will be key in ensuring the Ottawa property is sufficiently staffed at all times creating innovative recruitment strategies in partnership with business leaders.
THIS OPPORTUNITY IS 100% ONSITE AND ALL DIRECT REPORTS WILL HELP DRIVE HARD ROCKS CORE VALUES!
Responsibilities:
Partner and implement training programs for the Ottawa property. This includes orientation sessions, brand induction and leadership development.
Specifically;
o Arrange Supervisor training for all leaders
o Arrange Brand induction training for all employees
o Develop Orientation training with supporting employee and manager documents that monitor touch points of job development in 30/60/90 day increments between the Employee and the Manager.
Manager guide
Employee guide
o Ensure all training is completed by new hires to be in compliance with AGCO
o Ensure all employees are retrained to ensure compliance with AGCO
o Answer to internal audit regarding mandated
o Responsible for developing the orientation session as part of the onboarding process for new team members, with respect to training, software, policies, practices, building, values, mission, mottos
o Partner with HR Manager, Advisor and Coordinator in their facilitation of orientation sessions
o Creating touch points and accountability for managers in ensuring they are onboarding their “Rock Stars” properly with 30/60/90 day activities
Develop recruitment strategy in partnership with site leaders to ensure we have creative strategies to find talent for all new and existing roles across the Ottawa Hard Rock site.
o Understanding recruiting needs for departments
o Creating a plan to hire accordingly in a staged approach
Immigration
o Utilizing immigration strategies to find appropriate staff for open roles
o Partnerships with immigration companies to support logistically with finding talent
o Discussions with immigration lawyers or support as needed
o Organize strategic job fairs targeting preferred staffing needs
o Brand ambassadors to promote the Hard Rock brand
o Partnering with both partners and city officials to create an option for affordable housing for “Rock Stars” hired through the immigration process
- Transportation option for “Rock Stars”
o Partnering with both partners and city officials to create an option for transportation for all “Rock Stars” that need transportation to get to work
- Support in pay equity strategies
o Participate and work with the VP of HR and the SHRSS (Florida Office) Team in a roll out of the job architecture development including job descriptions, career laddering, pay bands and any other pertinent areas of development
Interact with management and Team Members of all departments, embodying and encouraging a positive work attitude and assessing and assisting with Human Resources needs across all departments
Operate ethically to protect the image of Hard Rock.
Required to work an HR late rotation or any other hours as required
Lives the Brand
Utilize programs designed to help Save the Planet.
Other assignments as directed
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
Qualifications:
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
Minimum of five (5) years HR experience specializing in recruitment or people development -OR, an equivalent combination of education and experience preferred
Bachelor’s degree in a related field is strongly preferred
Strong understanding of local labor laws and hiring practices in Canada
Experience dealing with significant organizational culture change.
Ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
SKILLS
Must possess strong communication and listening skills, excellent speaking, reading and writing.
Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to work flexible schedules, including nights, weekends and holidays as required
Ability to be punctual and meet deadlines
Additional Details:
Ability to function independently in a multi-task environment, as well as a part of a team
Ability to deliver a service level which creates an atmosphere that makes our internal and external guests want to return, giving each guest a positive, memorable experience
Ability to present an image of excitement, enthusiasm and outgoing personality, while being able to present a professional appearance and demeanor
Ability to develop and deliver programs which create a service level of excellence for all levels of management and team members
Ability to tie training to the organization’s strategic goals
Ability to exercise sound judgment on an independent basis
Ability to maintain strict confidentiality
Must possess excellent attention to detail and be extremely organized
Must be proficient in Microsoft Office, i.e. Excel, PowerPoint, Word, and Outlook
Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.
PHYSICAL DEMANDS
Ability to sit or stand for extended periods of time.
Ability to make repeating movements of the arms, hands, and wrists.
Ability to express or exchange ideas verbally and perceive sound by ear.
Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
Ability to tolerate exposure to heat, cold, and loud/noisy environment.
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