Newmarket Mitsubishi is growing again, and we are looking for a qualified service advisor. The placement is a permanent full time position within a team environment. You Must have a valid Drivers license and have the ability to work under pressure.
The position roles and responsibilities include:
- Greeting customers and scheduling service appointments via phone or in person
- Cataloging customers concerns and comments
- Writing service orders and descriptions of problems and repairs
- Translating customers’ repair problems into standard repair terminology
- Explaining repairs to customers
- Estimating the cost and time needed for repairs
- Handling customer complaints
Requirements
· Knowledge of market trends in the automotive service industry is a bonus
· Knowledge and understanding of mechanical components of automobiles
· Excellent customer service skills
- Basic math and keyboarding skills.
- Experience with CDK ADP is an asset
- Valid driver’s license
Experience:
- automotive: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Benefits:
- Extended health care
- Dental care
- Bonus scheme
- Vacation & paid time off
Job Types: Permanent, Full-time
Salary: From $45,000.00 per year
Benefits:
- Dental care
- On-site parking
- Paid time off
Flexible Language Requirement:
Schedule:
- 8 hour shift
- Weekends as needed
Supplemental pay types:
Experience:
- service advisor: 1 year (preferred)
- Customer Service: 1 year (preferred)
Work Location: In person
