Hotel front desk clerk - Eldorado Hotel | Dawson, YT | Workopolis

Education

High school diploma or GED

Skills

Word processing
Filing
Computer skills
Multi-line phone systems
Hotel experience

Language

English

Education: Secondary (high) school graduation certificate
Experience: 7 months to less than 1 year

Work setting

Hospitality industry
Hotel, motel, resort
Remote location
Relocation costs not covered by employer
Willing to relocate

Tasks

Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Investigate and resolve complaints and claims
Exchange foreign currency
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Handle wake-up calls
Provide customer service

Computer and technology knowledge

Multi-line switchboard
Word processing software
Central reservation system (CRS)
Spreadsheet
Internet

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Overtime required
Standing for extended periods
Work under pressure
Work Term: Permanent
Work Language: English
Hours: 35 to 40 hours per week

Hotel front desk clerk Jobs in Nearby Cities

Dawson City, YT

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