MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), xʷməθkʷəy̓əm (Musqueam), qiqéyt (Qayqayt), sc̓əwaθən məsteyəx (Tsawwassen), kʷikʷəƛ̓əm (Kwitwetlam), q̓ic̓əy̓ (Katzie), qʼʷa:n̓ƛʼən̓ (Kwantlen), SEMYOME (Semiahmoo) and Matsqui nations where we are privileged to carry out our mission.
WHY YOU SHOULD WORK WITH US:
MOSAIC is one of Canada’s largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. Since 1976, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces™ in Canada (100-999 employees), the 2020 list of Best Workplaces Managed by Women and 2021 List of Best Workplaces™ in Canada (100-999 employees) by the Great Place to Work® Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.
JOIN OUR TEAM!
We are looking for a motivated 2SLGBTQIA+ Support Worker to join our I Belong team!
POSITION FUNCTION:
The 2SLGBTQIA+ Support Worker will provide services for 2SLGBTQIA+ immigrants, refugees, and newcomers to Canada. The services provided will be in response to the diverse needs of 2SLGBTQIA+ newcomer immigrants and will include providing one-on-one individual settlement support, coordinating and facilitating group sessions and building and maintaining new and existing client relationships. The 2SLGBTQIA+ Support Worker will work collaboratively through an Integrated Services Approach with MOSAIC’s Family and Settlement Services, as well as with other MOSAIC services staff.
Key Responsibilities:
- Conduct comprehensive one on one needs/strengths assessments with clients, co-develop settlement plans as needed and provides support with implementation of the plan
- Create strong rapport with clients while providing one to one information and orientation on settlement services, government supports, and referrals to community programs
- Facilitate program’s monthly group workshop, coordinate and support contractors in conducting Clinical Counselling group sessions
- Work with manager to develop and implement program outreach, including internal and external program presentations to promote the I Belong Program
- Develop relationships internally and externally to be able to effectively link clients to appropriate services
- Accurately enter client information and services/activity information into organisational database in a timely manner
- Work with program manager to ensure all deliverables are met while maintaining service standards and client centred approach
QUALIFICATIONS:
- Lived experience as 2SLGBTQIA+ immigrant or refugee with knowledge of the immigrant experience and related challenges and supports available.
- Bachelor’s degree in a relevant field (such as gender studies, social work, community development or other), or a certificate or diploma or course work in related fields, or a combination of training and experience in a related area
- Extensive knowledge and deep understanding of unique challenges of 2SLGBTQIA+ community, resources, and services available for 2SLGBTQIA+ newcomer immigrants and refugees in the Lower Mainland
- Knowledge of resources and common settlement needs such as housing, employment, applications, and Government benefits (Permanent Resident application, Passport renewal, MSP, Income assistance, Homeless Prevention plan etc.)
- Excellent interpersonal skills that support building trusting relationships with diverse participants
- Able to speak, read and write in fluent English; additional languages are an asset.
- Experience with designing and delivering informative workshops and public presentations.
- Ability to be empathic, diplomatic, respectful and discrete; able to remain tactful and patient during stressful situations; able to set professional boundaries with clients.
- Excellent organizational and time management skills, able to set priorities and meet deadlines and take initiative.
- A working knowledge of standard office equipment and software applications; experience with Zoom and similar platforms is an asset.
- A passion for working in a diverse, multicultural environment.
HOURS:
35 hours per week
This is a full-time, indefinite role. Please note, some evening work and flexibility will be required of this position.
Candidate must be able to commute to MOSAIC-5575, Boundary Road, Vancouver, BC.
BENEFITS:
A competitive benefits package is provided with contracts of at least 1 year in length and which offer a minimum of 17.5 hours of work per week.
DEADLINE:
Open until filled
IMPORTANT NOTES:
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Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit, please ensure that it allows you to work for the duration of this position.
- We are committed to creating a safe and healthy working environment for our employees. MOSAIC employees are expected to adhere to several policies and procedures such as Right to a Respectful Workplace, Code of Conduct, and COVID-19 Vaccination.
