Carrier Truck Centers has a work environment that promotes diversity, embraces change, and provides leadership opportunities to every team member. Every member of our team from drivers and service technicians to administration plays an integral role in the continued success of our company. We are on a path of growth and succession and are seeking highly skilled professionals to take us even further.
Carrier Truck Centers is searching for an experienced, highly motivated and career minded Service Foreman for our London, Ontario Dealership. The ideal candidate will be comfortable working in a fast paced environment that involves constant interaction with our customers while delivering outstanding customer service to both internal and external customers. The Service Foreman will act as a positive liaison between Technicians, Service Manager, Parts/Service department and Customers.
What's in it for you?
- Extended Healthcare
- Vision Care
- Dental Care
- Disability Insurance
- Life Insurance
- Employee Assistance Program
- Boot Allowance $200
$2 shift premium when working afternoons
Training premium for online training completion (Cummins, Navistar, Isuzu)
Shifts 6:00am-3:30pm , 2:30pm-12:00am
What’s a day like as a Service Foreman?
Conduct daily pre-shift meetings with Service employees to communicate shift goals, assign daily tasks, review daily safety requirements and share customer feedback.
MBWA (manage by walking around) and direct, train, coach and mentor in order to drive results.
Perform Quality Inspections of all PM & shop repairs. Provide immediate coaching to the apprentice and technicians as needed.
Review daily repair orders at the end of every shift ensuring time, task, and parts are accurate and immediately address any issues.
Determine if repairs qualify for warranty, keeping In contact with in house warranty administrators.
Provide recommendations to Service Manager and Branch Manager on shop tooling and equipment requirements.
Constantly strives to ensure a high level of customer satisfaction is maintained.
Complies with all Carrier Truck Centers’ policies and procedures including Health and Safety Policies and Procedures and the Occupational Health and Safety Act.
Who is our Ideal Candidate?
3-5 years Shop Supervisor/Foreman experience required.
Valid 310T Truck and Coach License for minimum 1-3 years
AZ/DZ license an asset
Good working knowledge of Microsoft Office Suite is required.
Good working knowledge of Karmak/Fusion, and Decisiv programs an asset
Has demonstrated strong leadership and is able to motivate individuals in order to drive results.
Has the ability to adapt to daily changes and multi task in a fast paced environment.
Will be self-motivated, independent and a team player with a sense of urgency and strong attention to detail.
Understands the importance of Customer Service and strives for excellence while demonstrating good oral and written communication.
Has a strong Health and Safety Focus.
Has strong knowledge of Cummins, Navistar, Isuzu, and Eaton would be an asset
Job Types: Permanent, Full-time
Salary: $40.00-$44.00 per hour
- Service Foreman: 3 years (required)
Work Location: In person