SENIOR PROJECT & BUSINESS PROCESS ANALYST
Job Posting #: 919157
Union: Non-Union
Site: Downtown Toronto - Various UHN Sites (Remote and on-site)
Department: Digital PMO
Reports to: Senior Project Manager, Clinical Applications Program
Hours: 37.5 hours per week
Salary: $74,276 - 92,840 annually (Commensurate with experience and consistent with UHN compensation policy)
Status: Permanent Full-time
Posted Date: June 30th 2023
Closing Date: Until Filled
The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education at UHN. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.
Position Summary
An exciting opportunity is available to showcase your talents as a Senior Project & Business Process Analyst. This position will deliver solutions that are patient-centric and data-driven, bring value to our stakeholders, and achieve UHN’s business objectives. The position may also lead end-to-end initiatives with simple to moderately complex scope including, but not limited to, clinical practice transformation and standardization, technical projects, and other key enabling projects.
Duties
-
Analyze business needs, problems, opportunities, and solution scope
-
Evaluate and validate solution value and benefits to the organization, supporting business case development and return on investment analysis
-
Facilitate process and design workshops with multidisciplinary groups to identify, validate, and document clinical, business and technical requirements
-
Conduct workflow review and process redesign, and support continuous improvement processes
-
Coordinate system design, build and testing
-
Design data collection processes, collect and analyze data, lead data reporting and data visualization activities
-
Apply rigorous project management techniques to assist in the management of project plans, schedules, status reports, and budgets
-
Apply sound change management techniques for effective stakeholder engagement and communications, training, and implementation support
-
Develop adequate level of knowledge of the subject matter and digital systems being implemented to effectively move projects forward
-
Lead simple to moderately complex projects of small to medium scope, including planning, and monitoring project progress through tracking project milestones, risks and issues to deliver project within the planned budget, schedule, and with a high level of quality
Qualifications
-
Undergraduate Degree in Health Informatics or Administration, Technology, Science, Business, or related field required
-
Minimum 3 years of Project Management, Business Process/Analysis, and Data Analysis experience or equivalent required
-
Sound knowledge of project management standards (project planning, implementation, evaluation, risk assessment, benefits realization) required
-
Experience leading project workstreams or small projects independently, and either supervising or influencing project team members required
-
Experience in leading and conducting workflow analysis, value stream mapping, data mapping, and Plan-Do-Study-Act cycles required
-
Experience leading and performing application testing (e.g. unit, regression, acceptance testing) preferred
-
Experience in applying change management methodologies and tools an asset
-
Experience in delivering management-level presentations, training and/or end user support an asset
-
Experience with hardware and/or software vendor relations an asset
-
Project Management Professional (PMP) or Change Management certification an asset
-
Clinical training and experience with electronic patient record systems an asset
-
Familiarity with healthcare information systems, interfaces, HL7, ITIL, data centre, network infrastructure, and/or enterprise architecture an asset
Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professional in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensive of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.
-
Competitive offer packages
-
Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
-
Close access to Transit and UHN shuttle service
-
A flexible work environment
-
Opportunities for development and promotions within a large organization
-
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.
Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.
UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance. Any information received related to an accommodation will be addressed confidentially.
University Health Network thanks all applicants, however, only those selected for an interview will be contacted.
