The following job posting and assessment questions were crafted by Kiinago Biinoogi Muskiiki (‘Our Children’s Medicine’ in English) in consultation with Indigenous Elders, Knowledge Keepers and other members of the community. Applications housed on this platform provide a unique opportunity for First Nations, Métis and Inuit job seekers to have the option of sharing their whole selves with potential employers, including their lived experience and transferable skills. For more information, visit ourchildrensmedicine.ca
The Sr. Employee Relations (ER) Consultant is accountable to provide CIBC HR and business partners with objective, proactive and responsive specialized advice to enable effective HR governance and risk mitigation that contributes to maintaining a positive work environment. The Sr. ER Consultant provides education and may guide team members to ensure that decisions are made that meet the needs of the employee and organization in an equitable, objective and professional manner.
Advice & Consultation
Provide pro-active and specialized employee relations advice/consultation to business partners (including senior and executive management) in partnership with the human resources client service teams and the Employee Relations, Policy Governance Team in order to minimize risk to CIBC relative to employment matters (e.g. reputational, legal, legislative).
Conflict Management Support
- Assist managers and employees in successful resolution of workplace issues and conflicts;
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Optimize and provide new and creative approaches to workplace issue resolution;
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Recommend approaches to encourage increase communication between employees and managers that improve ongoing working relations.
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Collaborate with stakeholders and HR teams to address disability management files, tracking status, reintegration and accommodation options in the workplace. Ensure employees and managers know how to access resources for workplace accommodations to ensure all internal avenues of support are made available and optimized as options.
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Investigate and respond to Escalated Issues.
Litigation File Management
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Investigate, and respond to pre-litigation files to maximize opportunity for effective & timely resolution and risk mitigation, consulting with internal Counsel as required.
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Investigate, support and prepare required documentation for litigation files, under the direction internal counsel.
Management Information, Trends and Tracking
- In partnership with the HR Client Services teams, scan the internal employee relations environment to highlight issues and work on proactive approaches to address workplace issues systemically e.g. trends, hot spots and opportunities for improvement.
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Identify trends and common themes that will help inform leadership decision-making. Maintain thorough accurate documentation on all matters; ensure that information is sufficiently recorded in a timely manner in the ER Case Management tracking system. Proactively manage and follow up outstanding issues for timely resolution.
CROSS-FUNCTIONAL RELATIONSHIPS
- CIBC Employees at all levels including Senior Executives.
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Legal, Risk, Compliance, Corporate Security, Privacy, and Human Resources Business Partner Teams
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External regulatory agencies (e.g. HRSDC, CHRC), lawyers.
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Regular contact with other ER Service teams, including but not limited to the ER Specialized Services, etc..
COMPLIANCE REQUIREMENTS/RESPONSIBILITIES
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As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls. Senior Employee Relations Consultant
AUTHORITIES/DECISION RIGHTS
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Within established parameters, has the authority to make recommendations on employment related matters to business partners i.e., discipline, terminations, severance, settlement of pre-litigation negotiations
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As a key contributor to the ER function, this job has the authority to recommend changes to ER processes and program and policy criteria in order to enhance operational efficiency and effectiveness.
JOB DIMENSIONS
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Provide ER support to an identified line of business or region
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Manages complex employee files of a sensitive nature providing appropriate escalation to Executive or Sr. Director.
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Recommends settlement solutions for pre-litigation to business leaders under CIBC’s existing framework.
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
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We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
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We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
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A related university degree or equivalent work experience required. Employment law designation or
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background and/or CHRP designation will be considered assets.
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Comprehensive & current knowledge of human resource policies, practices and processes, particularly in the area of employee relations, employment law, federal and provincial employment legislation and standards, and labor relations.
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Comprehensive consulting and influencing skills in order to convince others to adopt new policies and
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programs and to recognize the business risk if employee relations issues are not addressed appropriately.
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Solid problem-solving skills and demonstrated ability to apply sound judgment.
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Strong time management skills with a proven ability to manage competing priorities and deadlines
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Strong interpersonal skills, and ability to manage relationships.
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Strong communication and business writing skills sufficient to convey information clearly both internally and externally, verbally and written. Situations may include communicating to executives, groups of employees; or current and former employees or their solicitors in emotionally charged situations.
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In-depth knowledge and experience in performance management, discipline and dismissal, human rights,
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complex attendance management and disability management issues.
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Working knowledge of CIBC HR systems and the ER Case Management system.
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Some exposure to project management skills/discipline/concepts considered an asset.
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General Knowledge of CIBC lines of business
At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
