Job Description
Business System Analyst
About Toyota Financial Services
Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services to Toyota and Lexus dealerships and customers across Canada. TFS is a member of Toyota Financial Services Corporation (TFSC), a wholly-owned subsidiary of Toyota Motor Corporation in Japan with the Canadian operation headquarters in Markham, Ontario
What Sets Us Apart?
At Toyota Financial Services (TFS), you will help create best in class customer experiences in an innovative, collaborative and team focused environment. TFS is an important part of the Toyota family, an award winning global company, recognized worldwide for our technological leadership and superior standards of quality, continuous improvement and environmental responsibility.
TFS currently has an exciting permanent opportunity as a Business Systems Analyst reporting to the Manager, Business Solutions. We have implemented a hybrid work environment and our head office is in Markham, ON. Number of days worked in office is subject to role requirements. More details will be discussed during the interview process.
What You’ll Be Doing:
Provide business/functional support on existing applications to maximize performance and support their development.
Document (Functional & technical) all job-related applications and processes.
Analyze and document requirements, processes, workflows and integrations on a variety of existing applications and new implementations.
Perform quality assurance testing in collaboration with Developers and coordinate User Acceptance Testing (UAT) activities with business stakeholders.
Contribute to implementing best-practices and improvements to processes used by the Systems team.
Manage vendor relationships to ensure developed functionality meets business requirements.
Support systems functionality with on-call support.
What You’ll Bring:
5-10 years of relevant work experience (in similar field and/or industry).
Energetic and motivated to learn new technologies.
Strong logical thinking, analytical and problem-solving skills.
Detail oriented in maintaining applications documentation.
Excellent oral, written, and interpersonal communication.
Strong contributor that works well with others and works independently with little direct supervision or review.
Strong ability to work on multiple projects with competing demands.
Willing to initiate continuous improvement initiatives.
Clear understanding of Change Management processes.
Sound understanding in Project Management and Business Analysis methodology and tools.
What We’ll Bring:
A hybrid work environment.
A work environment built on teamwork, flexibility, and respect.
Competitive compensation package including health and dental benefits and bonus.
Health and dental benefits effective immediately.
Company pension plan with matched contribution.
Associate vehicle discount program.
Professional growth and development programs to help advance your career, as well as tuition reimbursement.
Fitness reimbursement.
Great company culture-Respect for people and continuous improvement is at our core
Competitive time off benefits.
Summer Hours – condensed work week during the summer.
What You Should Know:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law.
