Position Summary
Calling all rock stars! We’re on the lookout for our next Bartender for Asylum! Help us discover your talent and have your guest service skills shine bright on center stage! Ordinary isn’t what we do here at Hard Rock Casino Vancouver, so if you are a Bartender who can create extraordinary experiences for our guests, then we want you! If you love to mix up the best drinks while creating legendary memories for our guests, then you are perfect for this role – audition today!
Key Accountabilities
- Providing the VIP rock star experience for each and every one of our guests by taking orders, preparing drinks, greeting them by name and ensuring ultimate satisfaction
- Working and communicating effectively with all other departments
- Developing and maintaining fantastic relationships with guests and team members
- Presenting the bill upon request and taking payments
- Cleaning your workspace, removing glassware and re-stocking, as applicable
- Performing opening and closing duties, including counting a cash float
- Exercising good judgment when serving alcoholic beverages according to SIR
- Ensuring compliance with licensing laws, health and safety, and other statutory regulations
- Performing other duties as required
Education and Qualifications
- Legendary guest service skills with a “Make it Happen” attitude
- Understanding of yourself, as well as others when communicating with team members and guests
- A passion for providing Rockin’ It Service to our internal guests in the quest of achieving service excellence
- Live HRCV’s Values all day, every day: Respect, Original, Caring, Kickin’ Service, Integrity and No Excuses
- Minimum 2 years bartending experience
- The ability to stand for long periods of time
- Exceptional interpersonal and communications skills
- Excellent multi-tasking skills
- The ability to successfully obtain or maintain a criminal record check through the Gaming Policy and Enforcement Branch (GPEB)
- Serving It Right, or the ability to obtain a Serving it Right Certification
Work Environment Considerations
- Regular casino, restaurant or bar environment, standing and walking for long periods of time and non-traditional work hours
