Senior Analyst - Organizational Performance, BCEHS
BC Emergency Health Services
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Senior Analyst performs a variety of roles to contribute and promote excellent practices in performance measurement and the alignment of measurement standards across PHSA’s agencies and services. Working on multiple senior executive’s projects simultaneously, the Senior Analyst is self-driven in carrying out duties such as researching and evaluating performance measurement best practice approaches, proposing and implementing improvements to BCEHS’ processes and measurements and conducting and summarizing broad subject research to ensure successful delivery of performance measurement solutions.
What you’ll do
- Develops strategies and project plans, evaluates progress and realigns resources on high profile projects that involve analyzing data from multiple data sources, developing/improving performance indicators and preparing/publishing reports for various audience groups.
- Liaises with a variety of internal and external stakeholders such as program managers, data custodians, patient quality directors, health authorities and MoH business analysts and managers to collaborate and obtain feedback to deliver performance measurement solutions for BCEHS.
- Proposes and implements solutions based on evidences and literature reviews on how best to access, use and interpret performance results to various levels of BCEHS leaders such as Directors, Executives and Board Committee members.
- Provides technical and business guidance and direction to other project staff by identifying resources required, assigning tasks to staff, setting priorities and reassigning work when necessary to ensure project deadlines are met. Documents projects and change processes and ensures stakeholder feedback and approval is captured.
- Ensures internal, external and public reporting needs are met by gathering and negotiating reporting requirements from customers and stakeholders, communicating requirements and following up with stakeholders regularly to develop and implement an examination process for the final reports.
- Identifies issues with data and takes initiative in working out optimal solutions with appropriate stakeholders to improve accuracy, timeliness, connectivity and other data issues.
- Produces high quality research reports on subjects related to BCEHS and related agencies and services through literature researches and the identification and examination of relevant Performance Measurement and Reporting websites. Creates and maintain systems that allow information to be easily searched and retrieved and determines how information should be shared.
- Conducts multi-layer data analysis independently by linking data from multiple health information data sources such as patient registries, admissions databases and vital statistics.
What you bring
- A level of education, training and experience equivalent to a Master’s degree in Health Informatics or related program plus a minimum of three (3) years of recent experience in health care or information management.
- Ability to understand and interpret data management concepts and processes. Ability to communicate complex and technical ideas in simple language. Demonstrated ability to perform accurate advanced data manipulation, analysis and information presentation using Microsoft Office suite, database and statistical software. Knowledge of library databases searching tools and methods. Ability to conduct brief and detailed subject researches depending on the request. A commitment to customer service and strong skills in preparing professional presentation material. Knowledge and adherence to privacy and confidentiality policies and measures to protect data and information sources. Ability to write, edit, and publish reports professionally. Knowledge and experience in project management, strategic planning and implementation.
Skills & Knowledge
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Regular, Full-time
Salary Range: $72,445 - $104,139 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Closing date: Applications accepted until position is filled
Hours of Work: 0830-1630 (Monday to Friday)
Requisition # 151253E
As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.
What we do
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.
ATTN: PHSA Employees:
To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca
Please note the internal job posting will no longer be accessible after the expiry date of September 4, 2023. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.
If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at [email protected]
and a Help Desk Representative will contact you the next business day.