As the leading Barber Supplier in Canada, we are unwavering in our mission to champion the success of our clients. We supply a broad array of high-quality products and superior customer service to barbershops and salons across the nation. With a reputation that garners respect from vendors and clients alike, we are dedicated to upholding the high-level customer service synonymous with our brand.
We are a passionate collective, and we are in search of individuals who echo our ethos to join our thriving team.
The Opportunity:
We have an exciting opening at our Calgary Head Office for an experienced Receptionist/Office Administrator. This pivotal role supports our clients and internal teams by managing and streamlining administrative tasks.
Responsibilities:
- Respond promptly and professionally to customer emails.
- Handle customer returns and product warranty issues.
- Answer incoming phone calls and transfer calls as necessary using a multi-line phone system.
- Manage Accounts Receivable, review the aging report, and follow up with soft reminders and courteous phone calls to request payment updates.
- Assist in-store Sales Associates as needed.
- Manage the inventory of office supplies and materials.
- Process order entries accurately and promptly.
Qualifications:
- Excellent command of English and a welcoming tone of voice for client interaction.
- Strong communication skills and a willingness to converse with clients over the phone.
- A positive attitude with an eagerness to learn new tasks and contribute innovative ideas for company improvement.
- Takes ownership of tasks, always striving to exceed previous performance.
- Excellent teamwork skills with an emphasis on effective communication with other staff.
- Punctual and reliable, with a consistent record of arriving to work on time.
- Demonstrated ability to maintain a high level of customer service.
If you meet the qualifications for this role, please submit your resume, cover letter, and salary expectations. While we appreciate all interest in this position, please note that only candidates selected for an interview will be contacted. We look forward to potentially welcoming you to our passionate and innovative team.
Job Type: Full-time
Salary: $20.00-$25.00 per hour
Schedule:
Education:
- Secondary School (preferred)
Experience:
- Administrative experience: 1 year (preferred)
Work Location: In person
