Req Id: 413210
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.
If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.
The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, coverage and reliability on Canada’s Best National Network. We love to innovate, embrace big challenges, and live for the newest technology
Responsibilities / Job Description
We are in search of Assistant Store Managers (ASMs) to join the Bell Corporate Stores Team. We are a high-performance telecommunications sales channel driven by a culture of pride. We are committed to:
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Providing an exceptional retail experience for our clients
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Creating a great place to work for our people and
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Being the benchmark for all other sales channels to follow.
ASMs are expected to keep themselves and their team up to date on policies and procedures, product knowledge and industry knowledge. In accordance to Corporate Store visual merchandising standards, Store Managers must ensure that stores are well maintained and display up-to-date offers and in-store elements.
Responsibilities
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Provides secondary leadership to the Store Manager and is responsible for the performance of all employees in the absence of the Store Manager.
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Acting as a “manager-in-training”, the ASM assists the SM with on-the-floor coaching.
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Contributes to the overall achievement of Store Sales Targets for all lines of business including Wireless, Satellite, Internet by assisting the Store Manager as well as by their personal sales contribution.
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Ensures a high level client of satisfaction by overseeing all aspects of in-store Service and Product Assistance (SPA) * (*dedicated SPA area in select stores)
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Where applicable, provides coaching to Service + Product Consultants (SPCs) to retain customers and drive additional store revenue through add-on accessories, warranties, and additional services.
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Helps Store Manager to manage in-store inventory and cash controls by ensuring adherence to all operations policies and procedures with specific focus on post-sales support (e.g. repairs, returns, loaners)
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Ensures accuracy of all in-store transactions
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Maintains two-way communications by employing all business communication tools such as the company intranet, voicemail broadcast and e-mail.
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Maintains accurate in-store merchandising according to visual standards and current marketing promotions
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Ensures a high level of store maintenance
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Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Retail Stores
Job Status: Regular - Full Time
Job Location: Canada : Quebec : Quebec City
Application Deadline: 10/14/2023
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or [email protected] to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at [email protected].
Created: Canada, QC, Quebec City
Bell, one of Canada's Top 100 Employers.
