BC Assessment is currently looking for a permanent Senior Technical Analyst (Architect) to join our Service Operations Team in our Uptown office.
Organization Overview
BC Assessment is a Provincial Crown Corporation that develops and maintains real property assessments throughout British Columbia in addition to providing real property information. BC Assessment serves the citizens of British Columbia and has 13 offices throughout the province.
At BC Assessment, our people and culture are important to us. We work together to create a culture that appreciates differences in all forms. We trust and respect each other, and are invited to bring our whole selves to work. We are committed to making BC Assessment the best possible place to work, and through our efforts ultimately contribute to a better British Columbia. Our digitally agile, service-centric employees are productive, engaged, and work collaboratively in a modern flexible workplace. Our employees are at the heart of our organization and we are proud to be recognized as one of
BC’s Top Employers
for the tenth year!
At BC Assessment, we offer competitive
benefits
for our employees:
Public Service Pension Plan – one of the best in Canada, allowing you to plan for your future.
Health and Wellness - generous extended health and dental benefits through Pacific Blue Cross and an Employee Assistance Program to help support our employees overall well-being.
We offer a reduced-cost bus pass through the BC Transit ProPASS program and our Uptown office has a secure bike storage and secure change rooms with lockers.
Career development – we want you to grow and learn with us! We provide ongoing learning, leadership development and career development scholarship program.
Location – Our office is located in Saanich, BC at Uptown which overlooks several shops and coffee shops and is walking distance to the Galloping Goose trail network.
We are committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment, assessment and selection processes and will provide reasonable accommodations upon request. If you require assistance or an accommodation due to a disability, please
contact us.
Job Overview
Reporting to the Manager, Service Operations, the Senior Technical Analyst (Architect) strategically plans, leads, and executes advanced Infrastructure and Operations (I&O) functions to bolster our organizational capabilities and resilience. This pivotal role involves overseeing the implementation of software releases and updates, driving the optimization of change management processes, and ensuring the refinement of network performance. Additionally, your leadership will contribute to the development and enforcement of technical architecture policies, the creation of multi-year technology and service roadmaps, and the evaluation of emerging technologies and trends. Your expertise will guide procurement and sourcing strategies, provide direction to technical professionals, and lead planning for significant changes in business systems infrastructure and architecture. Moreover, you'll play a vital role in mentoring and supervising team members, shaping the community of practice for Technology Services.
The Service Operations Team plays a critical role in delivering I&O services and oversees the seamless delivery of services, providing support to a diverse community of over 800 staff members across thirteen regional offices. From network architecture to release management, hardware maintenance to capacity management, our team's comprehensive efforts keep our operations running smoothly and efficiently. Our responsibilities encompass a wide array of critical functions, ensuring that the technical backbone of our organization remains robust and responsive.
Our team seeks a Senior Technical Analyst to bolster our Service Operations team. You'll spearhead research, planning, and implementation of corporate initiatives, manage development architecture, and handle infrastructure services across various environments and key applications. Bring your expertise to our team to seek innovative IT approaches, mentoring our infrastructure and operations support team. Step into this role to lead, innovate, and guide within our dynamic community.
Key Accountabilities
Lead the implementation of software releases and updates, ensuring their successful adoption while preserving operational integrity in diverse environments, encompassing complex applications, databases, and Citrix desktop delivery
Oversee change management initiatives, ensuring smooth transitions during technology updates and improvements, with a focus on minimizing disruption and maximizing efficiency.
Oversee network monitoring and maintenance activities to ensure optimal performance and seamless connectivity.
Lead the development and enforcement of technical architecture policies, procedures, and standards.
Create multi-year technology and service roadmaps, plans, and strategies.
Research and evaluate emerging technologies and architectures, identifying opportunities and assessing potential obsolescence.
Provide guidance to management on technology alternatives, product evaluations, risk assessments, and cost-benefit analyses.
Offer technical expertise for procurement and sourcing strategies.
Provide guidance to systems professionals supporting corporate databases and applications.
Lead planning activities for significant changes to business systems infrastructure and architecture.
Provide advanced problem-solving expertise, identifying and resolving complex technical issues.
Oversee configuration management processes to maintain accurate documentation of IT assets.
Conduct risk assessments of system infrastructure and architectural changes, providing recommendations.
Identify needs for projects due to technical changes in the software engineering and technical architecture environment.
Supervise and mentor team members, acting as a role model within the community of practice for Technology Services.
This position is included in the bargaining unit. BC Assessment may establish an eligibility list for this competition.
Location: Victoria, BC - Uptown
Compensation: $90,599.47- $106,498.39 annually plus 6.25% Temporary Market Adjustment (TMA)
Competition Close Date: Sunday, October 1, 2023 @ 11:59PM PDT
Qualifications
Note: An equivalent combination of education and experience may be considered.
Education
Experience
Minimum of five years of experience in system design, program design and programming. Experience with operating system design and/or maintenance desirable. Experience managing projects.
Seasoned Technical Proficiency: Demonstrated expertise in ITIL-based change management, release management, and network monitoring, with a strong grasp of infrastructure and operations (I&O) concepts.
Strategic Leadership: Proven track record in leading cross-functional teams, driving technology strategy, and implementing infrastructure enhancements that align with business goals.
Project Management: Experience managing complex IT projects, from planning and implementation to monitoring and optimization, ensuring successful delivery within defined timelines.
Problem Solving and Resolution: Proficient in identifying and resolving complex technical issues, conducting risk assessments, and providing actionable recommendations to ensure operational integrity.
Mentorship and Team Development: Proven ability to mentor and guide team members, fostering a collaborative environment.
Application Instructions
Please complete the full application for this position, including your education, certifications and experience that are relevant to and/or required per the stated qualifications. If you are an internal employee, please ensure that your employee profile contains your relevant education and experience.
Upload your resume and cover letter; once you submit your application, you will not be able to add documents.
If a questionnaire is present, please complete it fully. Responses may be used to shortlist candidates against the stated job requirements.
All BC Assessment employees must live in British Columbia. If you do not currently reside in, or live within commuting distance of the location(s) of the position to which you are applying, please make clear your relocation intentions as part of your cover letter.
Offers of employment are conditional upon a satisfactory Criminal Record Check. All information provided in your application may be subject to verification. Successful applicants will be required to provide proof of qualifications and/or supporting documentation (e.g. copies of certificates, diplomas, degrees, driver’s license) as a condition of employment.
