Overview:
Pay starts at $36,000 per year CAD
Virtual position with equipment provided
Start Date: Sept 8th
2 weeks of virtual training with one week of trainer supported scheduling calls (Full time schedule for both Full and Part time) Competitive benefits and RRSP match
- Fulltime 8.5 hr a day M-F shift
- Part time 8.5 hr 3 day a week or 4.5 hr 5 day a week shift
CAN employees will follow ForeFront US holiday schedule
We have an immediate need for a Central Scheduler in our Scheduling Concierge Department! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! This is a remote posting in Canada to offer exceptional care and support to Forefront patients in the United States.
Responsibilities:
Summary
The Central Scheduler is responsible for computer appointment scheduling for all clinics and updating patient personal information and insurance information in the computer. The central scheduling team works with the clinic staff to optimize the providers’ ability to serve patients. There are many opportunities for advancement within the department, including supervisory roles!
Qualifications:
Education & Experience
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Excellent telephone customer service skills are required, as there is no face-to-face patient interaction in this role.
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Medical office, Call Center, or scheduling experience is required.
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Familiarity with computers is very important – staff will learn to use our Electronic Medical Record system, scheduling system and need to be able to navigate the Microsoft Office ® Suite.
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Typing speed of 26+ wpm
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High School Education
