Key Duties and responsibilities:
- Planning, developing, implementing, and evaluation of the overall quality of service delivery of the Home Share program, Respite Home and Cluster Programs
- Reporting on program outcomes annually and actively participate and lead in progressive quality improvement initiatives.
- Overseeing the continual improvement of the TDCSS supervisors and staff, through on-going coaching, professional development and education.
- Engage in performance management, coaching and progressive corrective actions as necessary.
- Providing orientation, training, work direction and guidance to the Home Share Providers both during on-boarding and throughout their time with TDCSS.
- Conduct Home Study’s and oversee the selection and screening process of applicants to become home share providers.
- Initiates, renews and terminates contracts as needed.
- Manage a caseload of home share providers/clients, cluster clients, and the children’s respite home. Including monitoring for compliance as per CLBC and Northern Health standards and CARF requirements.
- Act as a resource to staff, clients and caregivers and assist with problem solving.
- Be familiar and well-rehearsed with positive behavioural support techniques and assist caregivers to put them into practice.
- Develop professional relationships to work effectively with families, professionals, clients and other members of the community.
- Travel to clients homes in the community.
- Keep organized, detailed and confidential records on a database system using clear, professional and subjective language.
- Be able to express him/ herself clearly, both orally and in writing, to clients, co-workers, families and other professionals.
- Work well both independently and as part of the team.
- The Associate Director will fully understand the contracts which set out program deliverables and funding associated with the Associate Directors' areas of responsibility.
- The Associate Director will participate in program contract development and management activities, and enforce organizational principles of integrity and compliance.
- Both Community Living British Columbia and Ministry of Children and Development contracts will be under the Associate Directors' responsibility purview.
- The Associate Director review the organization’s budget for compliance with contract and legal requirements.
- The Associate Director will analyze financial information (e.g. revenues, expenditures and cash management) to ensure all operations are within budget.
- The Associate Director will identify variances between actual and budgeted financial results at the end of each reporting period and be prepared and able to extrapolate on the reasons for variances, and how they are being managed.
- The Associate Director will suggest spending improvements that increase fiscal responsibility and reduce financial expenditures.
- The Associate Director will work on special projects as required.
- The Associate Director will lead the planning and implementation of projects using a project management framework.
- The Associate Director must make sure that all activities within their area of responsibility are monitored, and key performance indicators reported on a regular basis so they can be sure that the objectives will be achieved. If the indications are that things are not going well, they must intervene and decide on actions that will bring everything back on track.
- The Associate Director will ensure the Health and safety of the workforce.
- Application of the Collective Agreement
- The Associate Director ensure all program processes and employee engagement activities are compliant with the collective agreement.
- The Associate Director will keep current with the trends and developments within the Associate Director’s program areas and general management practices.
- The Associate Director will enhance their skills and abilities through continued professional development.
Job Type: Full-time
Salary: $38.46 per hour