Associate Director Admissions, Canada
Remotely based in Canada
Apply directly on our Career Site:
https://sgu.csod.com/ux/ats/careersite/7/home/requisition/1232?c=sgu
The Associate Director, Admissions Canada, within the Office of Marketing, Recruitment and Enrollment Operations (MREO) is responsible for recruiting qualified students for admission to SGU’s School of Medicine (SOM). The Associate Director will actively build and maintain relationships with prospective students, pre-health advisors and pre-health clubs in the assigned region. The Associate Director will carry out the field recruitment strategy for the region. The Associate Director will work closely with the rest of the Canadian Admissions and Recruitment team. The Associate Director will travel to key events and develop relationships with undergraduate institutions in order to raise awareness of SGU and to generate interest among qualified prospective students. The Associate Director must be conversant in all University programs, the possibilities after graduation, and be able to clearly articulate all the benefits of the various entry points and programs; being able to consider any differentiators for Canada. The Associate Director, Admissions, Canada reports to the Director of Admissions and Partnerships, Ontario.
Essential Functions
- Manage designated territory region, including all recruiting and admission activities to guide qualified students through the process.
- Provide the highest quality support to key constituent groups – prospective students and pre-health advisors.
- Promote the university at appropriate recruitment activities such as information sessions, conferences, fairs, pre-health meetings, etc.
- Promote effective and smooth transition to/from Admissions Officers and Admissions Coordinators all notes and insights about prospective students developed in the course of performing duties.
- Strategize with managers and members of Team Canada to launch and maintain recruitment strategy.
- Meet 1:1 with prospective students (and families/influencers where appropriate) to build relationships, gain trust, answer questions, and help move to the next steps in the student journey.
- Responsible for setting up appointments with Pre-med Advisors, influencers, and faculty to build and maintain relationships with appropriate campus constituents, acting as primary liaison to key departments and referral sources for the assigned region.
- Support field recruitment region team through ongoing learning and development efforts to enhance key job functions including admissions knowledge, influential communication tactics and excellent customer service.
- Track all interactions in the CRM according to the admission policies and procedures, including event involvement and prospect/applicant interactions.
- Understand the programs, the postgraduate possibilities, the other possible options each student faces, and the benefits of SGU’s programs for those who are qualified; understand Admission requirements for applicants from Canada, and equivalency to US requirements.
- Advise prospective students on the University’s programs, curriculum, calendars, performance outcomes and financial considerations.
- Work with the team and the managers to ensure that inquiries and applicant concerns are serviced in a timely and appropriate way throughout the admission cycle to enrollment.
- Utilize the wide network of faculty, students, financial aid, Office of Career Guidance, and other support staff who might help prospective students make an informed decision.
- Maintain confidentiality of prospective student information.
- Be thoroughly conversant with the various scholarship programs and financial aid available to students.
- Exhibit a passion for building trust and meaningful relationships with prospective students.
- Travel within the region to meet with alumni to recruit for admission support, to educate them on recent University developments, and to train them on targeted recruitment material.
- Exhibit a passion for building trust and meaningful relationships with prospective students.
- Perform other duties and projects as assigned.
Essential Knowledge, Skills & Abilities
- Dynamic individual who on a daily basis demonstrates passion, heart, positivity, and teamwork.
- Well-spoken and articulate; strong interpersonal skills with ability to communicate well both written and verbally.
- Outstanding presentation skills with experience delivering presentations in front of both large and small groups.
- Understanding of appropriate communication via email, text, and social media.
- Experience delivering presentations in front of both large and small groups.
- Genuine interest in helping students achieve their dream of becoming a physician.
- Strong commitment to teamwork and customer service.
- Able to effectively and proactively build relationships with peers, University staff, and administration.
- Able to work well in a fast paced, dynamic environment.
- Significant organizational skills with ability to set priorities, identify and solve problems, and be responsive to customer care.
- Ability to represent the Office and the University in a highly professional manner.
Work Environment/Physical Demands
- This job is performed in a positive, creative and collaborative environment.
- Ability to transport, set up, and break down event collateral, including banners, signage, and table set up
Hours and Travel
- This position will primarily work remotely at the Recruiter’s home office.
- A typical work week is 37.5 hours. Flexible hours required to implement initiatives and execute deliverables.
- This position requires travel to participate in recruitment events within Canada. There will be required events outside of the normal working hours, including weekends.
- Local and out-of-town travel makes up approximately 75% of the position.
Qualifications
- 4+ years of university admissions or higher education experience preferred, with a proven affinity for customer service.
- Bachelor’s Degree
Job Type: Full-time
Schedule:
Work Location: In person
