Company Description
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
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18,000+ trained professionals
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250+ locations worldwide
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Fortune 500
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Globally unified systems
Job Description
Professional Requirements
Required:
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Effective communicator (verbal and written; follow-ups)
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Good customer service potential
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Good organization (time management, task prioritization)
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Sense of urgency and self-motivated
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Self-Development (personal investment: actively learning and improving their technical skills)
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Company policy compliance
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Internal controls (e.g. identity management)
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IT policy enforcement (experience)
Exemplary:
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Ticket management or helpdesk experience
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Budgeting experience
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IT procurement experience (vendor management)
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IT asset management experience (inventory)
Internal Certifications:
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Level 1 IS Certification (Computer Based Test) - 1 year from hire date
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Level 2 IS Certification (Live Skills Demonstration) - 3 years from hire date
Qualifications
Technical Requirements
Required:
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Advanced PC hardware knowledge (A+ preferred)
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Advanced windows client knowledge (Windows 7-10)
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Basic PC imaging and deployments (Ghost or Windows)
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Basic networking (LAN/WAN, switch, router, RJ45, wireless)
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Basic windows server knowledge (install, server role setup)
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Basic remote administration tools(RDP/terminal services, VNC, telnet/SSH)
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Mobile device proficiency (iOS and Android)
Exemplary:
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Server backup administration
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Intermediate PC imaging and deployments (lite-touch deployments, SSCM / MDT, PXE booting)
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Basic virtualization (VWware, Hyper-V, Virtual Box)
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Advanced troubleshooting tools (SysInternals, chkdsk, Wireshark, MemTest)
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Basic cybersecurity (anti-virus, disk encryption, data scrubbing, social engineering)
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Linux operating system knowledge
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Printer/copier setup and troubleshooting
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Intermediate networking (VPN, TCP/IP, OSI model, routing protocols, fiber, WAN circuits, RF warehouse networking)
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Intermediate windows server knowledge (install, configure, Active Directory, DNS, IIS, Exchange, Skype, SCCM)
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PowerShell or other scripting experience
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Basic server room infrastructure (wiring, racks, patch panels, UPS)
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Phone system (PBX) (configuration and maintenance)
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Audio visual equipment troubleshooting (projectors, TVs, slide advancers, microphones)
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Disaster recovery and high availability (DR/HA) experience
Additional Information
Expeditors offers excellent benefits
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Paid Vacation, Holiday, Sick Time
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Health Plan: Medical, Prescription Drug, Dental and Vision
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Life and Long Term Disability Insurance
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Employee Stock Purchase Plan
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Training and Personnel Development Program
#PIQ
Expeditors Canada Inc. is an equal opportunity employer and is pleased to accommodate individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) within our recruitment process upon request. If you require accommodation at any time throughout the recruitment process please contact Employee Relations at [email protected].
