Why WestJet:
Every WestJet journey has the potential to enrich lives; a career with us is no exception.
WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.
Join us and love where you’re going.
Remote Work:
This position is eligible for remote work, within Canada, under our mobile workforce program.
Overview of role:
The Integration Specialist role is has specific and relevant capabilities in the area of Integration and fulfills a particular need where there is demand in our organization. The Specialist uses a variety of soft skills, technical skills (such as Azure integration services and IBM Integration tools), and industry knowledge to provide the most efficient and comprehensive advice and direction in the integration domain.
Key Responsibilities include:
Advisory
- The Specialist ensures platforms and solutions in Integration and API management team are highly available, reliable, maintained and supported
- The Specialist uses a variety of soft skills, technical skills, and industry knowledge to ensure critical systems are measured and performing as expected
- Actively maintains recognized expert level knowledge in Integration and potentially more identifiable specialisms
- Oversees the provision of specialist advice by others
- Consolidates expertise from multiple sources, including third-party experts, to provide coherent advice to further organizational objectives
- Supports and promotes the development and sharing of knowledge within the organization
- Collaborates with others to ensure advice is appropriate to the organizational needs
- Monitors the external environment to gather intelligence on emerging technologies
- Advise on the right way to apply standards and methods, ensuring compliance and maintain technical responsibility for all the stages and iterations of a software development project
- Provide technical advice to stakeholders and set team-based standards for programming tools and techniques
- Ensures daily support and a high level of 24x7x365 service availability. This role requires on-call rotation as needed
Solutions
- Assess and documents the impacts, threats, and opportunities to the organization
- Take ownership of problems and proactively resolve technical problems, ensuring that technical solutions continue to meet business requirements and have the know how to take full accountability for actions taken and decisions made
- Work with other disciplines to understand what needs to be built
- Find ways to improve system robustness, resilience, and stability
- Creates reports and technology roadmaps and shares knowledge and insights with others
- Involved in identifying appropriate technology and approaches, deciding when software should be written
- Work with operational partners to ensure the supportability of new features/products and to provide timely technical support and fixes to production applications
- Coordinate build activities across systems, undertakes and supports integration testing activities
- Produce detailed designs and document work using required standards, methods, and tools, including prototyping tools where appropriate.
Leadership
- Provide technical leadership, coach, teach and mentor your team
- Promote knowledge sharing and adoption of best practices
- Leads workshops, presentations, and training that provide skill and knowledge development for the team
- Leads reviews of own work and reviews of colleagues' work
- Work with operational partners to ensure the supportability of new features/products and to provide timely technical support and fixes to production applications
- Engage in meaningful interactions and relationships with users and can manage competing priorities
Experience and Qualifications:
- Bachelor’s Degree and 8+years of Integration experience in Azure Integration services and or IBM Integration Products preferred, or an equivalent combination of training and experience
- In depth working experience on Azure cloud platform in various integration services offered by Azure:
- APIM
- Service Bus / Event grid
- App services / Function App / Logic Apps
- AKS
- Azure storage accounts
- Nice to have: working experience in EAI (Enterprise Application Integration) software packages such as IBM Datapower , IBM MQ, IBM ACE (App Connect Enterprise) or IIB , Kafka
- Desirable to have the programming expertise in any 2 of the following languages
- Development of CI/CD pipelines using Terraform, Bicep templates , Ansible
- Service Oriented Architectures – SOAP, WSDL & Restful Services using RAML or Swagger.
- Perl, Shell Scripting, XSLT
- Requires expert problem-solving skills and advanced interpersonal and communication skills
- Proficient in managing service components to ensure they meet business needs and performance target
- Proficient in dealing with high-impact, complex change requests. Ability to ensure that release policies, procedures and processes are applied
- Proficient in leading investigations and resolution of incidents.
- Proficient in managing planning of system and/or acceptance tests, coordinating both functional and non-functional specifications.
- Proficient in providing authoritative advice and guidance on test planning and can identify the process improvements and contribute to definition of best practice
- Proficient in collaborating with others when necessary to review specifications and can use these agreed specifications to design, code, test and document programs or scripts of medium to high complexity, using the right standards and tools
- Proficient in working on complex integration as part of a wider team
- Proficient in integration builds and can coordinate build activities across systems and have undertaken and supported integration testing activities
- Experience in initiating and monitoring actions to investigate patterns and trends to resolve problems, including consulting specialists where required and can determine the appropriate remedy and assist with implementation of it as well as preventative measures
- Broad understanding of information security, and can design solutions and services with security controls embedded, specifically engineered as mitigation against security threats as a core part of the solutions and services
- Broad understanding of standards for definition, security and integrity of objects and ensure conformance to these standards
- Expertise in understanding and identifying problems, analyzing, and helping to identify the appropriate solution. You can classify and prioritize problems, document their causes, and implement remedies.
- Expertise in understand whole systems and take responsibility for teaching this to others
- Expertise in identifying process optimization opportunities with guidance and contribute to the implementation of proposed solutions
- Expertise in reviewing the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology
The benefits of being a WestJetter:
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs
Think we are a fit? Apply now!
About WestJet Group of Companies
Together with WestJet's regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.
Our Safety Promise
At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.
WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.
Our Commitment to Diversity and Inclusion
We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know. We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.
For more information about everything WestJet, please visit WestJet.com.
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