- Customer service
- Microsoft Office
- Microsoft Dynamics GP
- Communication skills
- Language training provided
Department Finance
Location Montreal
At Stingray, creativity, collaboration and innovative technology are the pillars of our DNA. Are you ready to rock your career by joining a growing company, a team of music enthusiasts in a stimulating and fun work environment?
Our Accounts Receivables team is currently looking for a part-time Credit and Collection Analyst.
If you are customer centric, well organized and you are looking to make your mark with an industry leader, we want to hear from you!
Your day-to-day
Obtains payments on a timely basis for outstanding transactions via direct contact with clients.
Receive inbound calls to the finance line and assist clients with their requests.
Contacts customers by phone and email regarding unpaid invoices, unauthorized deductions, and reconciliation issues. Ensure repeated follow up as necessary to achieve resolution.
Utilizes effective interpersonal skills to build relationships in order to establish and maintain good long term customer relationships.
Brings a “Best in Class” mindset to collection techniques and procedures.
Recommends solutions on delinquent accounts and escalates accounts according to collection policies and procedures. Recommends accounts to be placed for 3rd party collection.
Identifies process issues leading to repeated payment delays or deductions to management team.
Your qualifications
DEC or additional training in related discipline
At least one year of collection and credit experience/customer service with a track record of success
Strong written and verbal communication skills in both French and English (Bilingual)
Thrives in a highly dynamic and fast paced industry environment generating high volume of transactions to collect.
Prior experience with Microsoft Office suite of software and ERP systems
Knowledge of Great Plains is an asset
Customer/Business Relationship Oriented
Strong work ethics
Ability to work independently as well as a member of a team
Exceptional diplomatic capabilities, strong interpersonal skills and ability to remain calm when faced with challenging customers
Ability to prioritize work projects/daily tasks
Life at Stingray
A cool office in Montreal & a hybrid work policy
Share purchase plan (with a contribution from Stingray)
Access to virtual healthcare
Stingray café with breakfasts and snacks offered every day
Free fitness classes offered weekly
Access to private nutrition & wellness advising
Free language classes
Discounted lunches from local restaurants
Summer hours
Milestones celebrated with our loyalty program
5@7 and vibrant social events
And much more!
Montreal-based Stingray Group is a leading music, media and technology company with over 1,200 employees worldwide. Our offices are located in the Old Port of Montreal just minutes from the Lachine Canal bike path, a prime location for picnics or a jog at lunch time.
Stingray supports the principles of Employment Equity and is committed to ensuring our workforce is representative of the communities we serve and in which we operate. Women, Aboriginal peoples, persons with disabilities and visible minorities are encouraged to apply and to self-identify so we can work towards full representation of those groups within our company.
Not the job for you? Go to jobs.stingray.com to consult other available positions and learn more about Stingray, we’re always on the lookout for new talent.
