Role Description
This is a full-time on-site role for a Customer Service Representative located in Mississauga, ON.
- Support the sales team in the preparation of project bids.
- Support the sales team via Microsoft Office & SharePoint software.
- Support the sales team related to the IT requests/issues.
- Support the sales team with the daily order entries.
- Follow-up of orders for customers with the procurement team.
- Prepare samples and marketing documents for meetings with clients.
- Gather the credit references and proper documentation from clients/others so our accounting department may open a line of credit in a timely manner.nd concerns in a timely manner
- Maintain accurate and detailed records of customer interactions and transactions
- Collaborate with other team members to ensure customer satisfaction
Skills:
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems and software applications
- Ability to work well in a team environment
This position requires a high level of professionalism, attention to detail, and the ability to handle challenging situations with patience and empathy. Successful candidates will have a strong customer service background and the ability to adapt to changing customer needs.
Job Types: Permanent, Full-time
Salary: $45,000.00-$50,000.00 per year
Benefits:
- Dental care
- Life insurance
- On-site parking
- Paid time off
Schedule:
Ability to commute/relocate:
- Mississauga, ON L4W 3Y5: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (preferred)
Shift availability:
Work Location: In person
