Job Profile
The Banquet bartender provides an excellent guest experience by being able to create classic and innovative drinks while exceeding customers’ needs and expectations in both the Bar and the banquet area.
Duties and Responsibilities
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Builds connections with the guests and ensures their beverage needs are fulfilled while creating a welcoming and unique guest experience
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Accurately pour and serve alcoholic and non-alcoholic beverages
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Maintain and uphold current BC liquor laws and regulations through the practice of responsible alcohol service
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Participate actively in a multi-functional work environment
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Perform the Bartenders checklist, duties and steps of service
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Perform all required closing duties
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Assist in maintaining and controlling stock and inventory of bar
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Perform and exceed the hotel standards
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Work closely with other departments to optimize guest satisfaction, relative to food and beverage
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Maintain safe/clean work area
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Follow company policies & procedures as outlined in the Employee handbook, and can effectively communicate them to other team members
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Understand and work in accordance with health and safety mandates
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Performs other duties, as assigned, to meet business needs
Qualifications
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Experience in Food & Beverage service, including both bartending and serving, with a strong knowledge of the Food & Beverage service process.
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Serving it right certificate required
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Must have Serving-it-Right certificate
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Possess a positive attitude and works well with other team members
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Good interpersonal skills to enhance both the presentation and service standards
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Excellent communication & guest service skills
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Passionate about team and guest interaction
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Have a collaborative mindset to work within a dynamic team
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Must be personable and able to build connections with a variety of guests
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Ability to confidently and professionally ensure guest safety under pressure or uncomfortable situations
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Accurately track and record beverage sales while working in a fast-paced environment
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Must be able to work under minimum supervision
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Must be able to multi task and handle competing priorities
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Ability to adapt quickly and efficiently to challenging environments
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Make quick and efficient decisions that complement our guest’s needs
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Must be willing to work in Kamloops, BC
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Must be eligible to work in Canada
Working conditions
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High paced environment
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Variety of hours- morning, afternoon, evening, weekends, weekdays, holidays
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Work with challenging customers
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Loud environment
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Works as a team and individually
Physical requirements
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Ability to push, pull, reach, bend, stoop and lift to 50 pounds (i.e. kegs and pails)
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Constant standing for a minimum of 4 hours at one time
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Occasional ascending or descending flights
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Balance and carry a tray of up to 20lbs while walking
