Education

Bachelor's

Skills

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office

Benefits

Dental care
Vision care

Language

French

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

Fully paid medical, dental and vision coverage from your first day
Health care spending account
Premium defined benefit pension plan
3 personal days and 2 float days annually
Individual contributors start at 3 weeks’ vacation with 4 weeks at 2 yrs.
Career development opportunities
A collaborative values-based team culture
Wellness programs
A hybrid working model
Participation in
Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

Ontario Health will play a pivotal role in building a best-in-class health care system that provides unparalleled patient experience. We are driven by one main goal, to deliver an integrated service offering that efficiently and effectively provides coordinated health care services to Ontarians where and when they need them. In order to transform the health system in a way that improves the quality and delivery of care across the province, we will need to harness the potential of our people. For this reason, we are committed to fostering an environment where employees thrive and achieve their personal best.

Digital First for Health (DFfH) is central to the government’s efforts to transform the health care system so that it is integrated, sustainable, and patient centred. Strong digital capabilities are critical to enable system integration and the sharing of information throughout the health care system and between members of the integrated care team, so that patients receive seamless care. These capabilities include tools that offer such things as virtual care, online appointment booking, digital access for patients, better and more connected tools for frontline providers, and data integration and predictive analytics.

As a Lead, Digital Health Innovation and Transformation you will be the main point of contact for coordinating Digital Health activities within a defined cluster area, and will work collaboratively with the other team members, across the Central Region of Ontario Health.

NB: Please be advised that the scope of this role is regional in nature and therefore, will focus on the pertinent region’s particular needs.

Here is what you will be doing:

Would hold the primary relationship with a cluster of partners in a geographic area, such as OHTs.
Steward OHTs toward a digital plan that aligns with the provincial vision on digital and virtual care.
Identify opportunities for multiple OHT collaboration across the region.
Share funding opportunities and engage with OHTs on development of funding opportunities to enable clinical integration in their area.
Support the development of local and regional proposals as required.
Lead and manage healthy relationships and partnerships with champions and regional sponsors for the adoption of Digital Health Solutions within the Region.
Create and submit proposals/business cases for consideration by the Director, Digital Health Innovation and Transformation and Executive for the Central Region.
Would work collaborative with other Leads in Ontario Health Central Region for sharing of best practice, identification of innovations for spread and scale, share learnings, and identify opportunities for regional consistency in digital/virtual care utilization.
Identify opportunities for stakeholder ongoing engagement in the assigned geographic area.
Plan projects with significant stakeholder engagement.
Develop Subject Matter Expertise in assigned areas, such as mental health sector, eServices, long-term care, central intake and so forth.
Would engage with appropriate delivery partners (e.g., eHealth Centre of Excellence).
Work with other Central Region portfolios to identify opportunities where digital enablers can advance other health care transformation underway.
Collaboratively develop strategies and tactics to increase adoption rate, spread and scale for identified digital health initiatives/solutions.
Assist the Regional Digital Health Lead for Central Region with the strategy development, planning and execution of digital initiatives.
Actively participate in the Digital Health Advisory Council (DHAC) for Central Region.
Maintain and develop the materials to enhance work performance, such as communications, reference material and reporting tools.
Identify risks and opportunities in the implementation of digital solutions among the partners, OHTs or regional initiative.
Direct activities related to the planning, implementation and, reporting of digital solutions and their adoption by the health care community.
Create, establish and monitor projects implementation and operations.
Establish iterative problem solving and impact evaluation on digital solutions within assigned areas.
Provide program and project level insight and oversight on initiatives you are either managing or monitoring that are provincial, regional or local within the assigned cluster.
Ensure projects are coordinated and integrated across the Central Region Ontario Health.
Ensure supporting program and project data is kept current and accessible by the project team.
Ensure proposed projects are sustainable and sustainability costs are identified in advance, and subsequently managed to budget if the projects become approved.

Here is what you will need to be successful:

Education and Experience

University degree in business administration, health administration, or a related field.
5 + years’ experience in healthcare/digital work
Demonstrated experience/knowledge within the healthcare community in Ontario in a project management role, business development, health system planning and architecture, stakeholder engagement/facilitator, client service or a similar role.
Previous knowledge and experience of the Ontario healthcare system/ knowledge of the Digital First for Health Strategy and related issues is considered an asset.
Demonstrated ability to work in a team environment and to build and maintain effective relationships with internal and external stakeholders (liaison role).
Solid project management experience and skills including knowledge of project management methodologies, tools and templates (PMP certification is an asset).
Demonstrated leadership skills including the ability to influence others and facilitate meetings.
Ability to influence stakeholders to help drive initiatives forward and co-design solutions.
Excellent abilities to analyze and interpret complex information to deliver a solution that meets business needs including prioritization.
Excellent interpersonal, diplomacy, communication and presentation skills.
Evaluation techniques and proven ability to lead change and find creative solutions
Exceptional experience in effective strategic planning, budgeting, research, resource allocation, analytics and policy processes.
Well-developed leadership and management skills deeply rooted in teamwork and mutual support
Excellent working knowledge of direct care/care coordination models used in community health care organizations.
Excellent knowledge of community resources (e.g., services and programs), and roles of health care professionals.
Excellent knowledge of challenges and issues, methods and techniques for outsourced/ contracted services and service providers.
Strong knowledge of tools, systems and databases used in patient care delivery and management.
Understanding and commitment to quality service and best practice.
Flexible, adaptable and responsive to change.
Self-directed with an ability to organize, plan, prioritize and multi-task.
Demonstrated critical thinking.
Detail-oriented.
Accountable for own actions and decisions, making decisions within the scope of the position and referring issues/problems/events to the Director as required.
Solid facilitation and presentation skills.
Oversees the development, implementation and maintenance of relevant procedure manuals
Excellent planning, time-management, multi-tasking and organizational skills.
Ability to think analytically with attention to detail in the presence of frequent interruptions.
Adept in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.).

Knowledge and Skills

Acts consistently in an honest and ethical manner and holds oneself accountable to the organization, the MOH/MoLTC, professional bodies/colleges and the public.
Ability to understand technical or funding information with confidence, including the application of performance indicators and measurement.
Has an appreciation of the key drivers, issues, opportunities, funding models, performance measures and political influences within a health system or similar enterprise where transparency is a requirement.
Ability to apply business principles, including systems thinking, to the healthcare environment; basic business principles include financial management, human resource management, organizational dynamics and governance, strategic planning, risk management and quality improvement.
Extensive stakeholder engagement required. Develops networks and builds alliances. Engages in cross-functional activities; collaborates across boundaries, and finds common ground with a widening range of stakeholders.
Builds multiple external collaborative relationships to support department performance. Identifies the key issues and accommodates the key players when dealing with external parties/units on joint projects
Listens well and encourages open communication. Ability to communicate clearly and concisely. Considers and responds appropriately to the needs, feelings, and capabilities of others in different situations; is tactful, compassionate and sensitive, and treats others with respect.
Measures and evaluates outcomes and corrects direction as appropriate.
Communicates corporate goals and objectives within the department. Aligns department tasks and objectives with corporate goals and objectives.
Actively embraces change efforts and initiatives to improve department performance. Develops and uses different methods to help employees to positively react to change.
Demonstrates understanding of the healthcare system and environment. Effectively choose options, plan, implement and evaluate policies and/or programs in health care.
Develops new insights into situations and applies innovative solutions to make organizational improvements. Creates a work environment that encourages creative thinking and innovation. Designs and implements new or cutting-edge programs/processes
Knowledge of Ontario health sector and workforce trends within this sector.
In-depth development knowledge of local health issues, priorities and needs while recognizing the broader trends in health care policy and system development.

Employment Type: Temporary Full Time (12 month fixed term)

Salary Band: 6

Location: Ontario (currently hybrid; subject to change)

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Internal Application Deadline Date: July 31, 2023

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.

We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.

Note: As part of the initial recruitment screening process, applicants must confirm that they are fully vaccinated against COVID-19. If applicants are not fully vaccinated, they will be required to identify any accommodation needs pursuant to a protected ground under the Code. Applicants who identify an accommodation need will be required to provide supporting documentation with respect to their need for accommodation when requested by Ontario Health. If no such accommodation is identified, the applicant will not be eligible to proceed through the recruitment process.

#OH-IND-REG

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