University degree in business administration, health administration, or a related field.
5 + years’ experience in healthcare/digital work
Demonstrated experience/knowledge within the healthcare community in Ontario in a project management role, business development, health system planning and architecture, stakeholder engagement/facilitator, client service or a similar role.
Previous knowledge and experience of the Ontario healthcare system/ knowledge of the Digital First for Health Strategy and related issues is considered an asset.
Demonstrated ability to work in a team environment and to build and maintain effective relationships with internal and external stakeholders (liaison role).
Solid project management experience and skills including knowledge of project management methodologies, tools and templates (PMP certification is an asset).
Demonstrated leadership skills including the ability to influence others and facilitate meetings.
Ability to influence stakeholders to help drive initiatives forward and co-design solutions.
Excellent abilities to analyze and interpret complex information to deliver a solution that meets business needs including prioritization.
Excellent interpersonal, diplomacy, communication and presentation skills.
Evaluation techniques and proven ability to lead change and find creative solutions
Exceptional experience in effective strategic planning, budgeting, research, resource allocation, analytics and policy processes.
Well-developed leadership and management skills deeply rooted in teamwork and mutual support
Excellent working knowledge of direct care/care coordination models used in community health care organizations.
Excellent knowledge of community resources (e.g., services and programs), and roles of health care professionals.
Excellent knowledge of challenges and issues, methods and techniques for outsourced/ contracted services and service providers.
Strong knowledge of tools, systems and databases used in patient care delivery and management.
Understanding and commitment to quality service and best practice.
Flexible, adaptable and responsive to change.
Self-directed with an ability to organize, plan, prioritize and multi-task.
Demonstrated critical thinking.
Accountable for own actions and decisions, making decisions within the scope of the position and referring issues/problems/events to the Director as required.
Solid facilitation and presentation skills.
Oversees the development, implementation and maintenance of relevant procedure manuals
Excellent planning, time-management, multi-tasking and organizational skills.
Ability to think analytically with attention to detail in the presence of frequent interruptions.
Adept in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.).