Treatment Services Manager for Pelican High Peak Youth Healing Lodge
ABOUT US
The Pelican High Peak Youth Healing Lodge, a division of Ka-Na-Chi-Hih located in Sioux Lookout, ON is dedicated to fostering holistic wellness encompassing spiritual, emotional, mental, and physical well-being. By connecting with traditional culture, the intent is to bring to light meaning, purpose, hope, and belonging.. We're on a journey to bring about profound change, and we're in search of a passionate Treatment Services Manager to lead this vital work.
SUMMARY
The Treatment Services Manager is a key figure responsible for overseeing our lodge's operations, including staffing, program coordination, and ensuring program quality. Reporting directly to the Chief Executive Officer of Ka-Na-Chi-Hih, the Treatment Services Manager's mission is to provide safe, recovery-oriented, client, and family-centered services that cater to our clients' unique needs. In this role you will serve as a role model, embodying our vision, mission, and goals, and fostering an atmosphere of positive change and quality improvement. Through your leadership and expertise, you'll inspire and empower a community of healthy, resilient young individuals.
DUTIES AND RESPONSIBILITIES
As the Treatment Services Manager, you'll play a crucial role in overseeing our lodge's operations and initiatives, including:
- Coordinating all aspects of Pelican High Peak Youth Healing Lodge services, including staffing, community collaboration, and program delivery.
- Leading, collaborating, and functioning as a part of an interdisciplinary team to provide quality care.
- Utilizing a strengths-based, trauma-informed approach to support clients in their treatment and recovery.
- Supervising program staff and establishing expectations and evaluating performance standards.
- Providing information and education on harm reduction strategies, motivation for behavioral change, and relapse prevention.
- Conducting annual staff performance reviews, identifying professional development goals, and providing support for achieving those goals.
- Monitoring documentation and reporting for client files to ensure that information is up to date, accurate and complete in the client information system and other files.
- Collaborating with the Intake Coordinator and multi-disciplinary team to ensure all applications received provide all the required documentation and that all intake processes are met in a timely manner.
- Working closely with Human Resource for recruitment, onboarding, disciplinary and complaint processes.
- Upholding accreditation standards and ensure that the program and practice standards are consistent with professional guidelines.
- Liaising with First Nation communities, Chief and Council and related agencies in the provision of services to Anishinabek people when requested.
- Participating in relevant meetings, committees, Boards and/or other related groups to establish and maintain effective working relationships and support systems.
- Providing timely reports, information and updates to the CEO as required.
- Maintaining knowledge of developments and current trends in addictive substances and mental health issues and their treatment.
- Demonstrating flexibility to work varied hours and participating in an on-call rotation to provide support to staff after hours.
- Embracing any additional duties as assigned to contribute to the holistic functioning of our organization.
COMPETENCIES AND QUALIFICATIONS
Competencies
- Outstanding interpersonal abilities, crucial for nurturing effective relationships with individuals, colleagues, and community partners
- Compassion and positivity, with exceptional emotional intelligence.
- Excellent oral and written communication skills.
- Strong interpersonal skills to develop and maintain effective working relationships.
- An extensive understanding of mental health, addictions, and trauma.
- Technological proficiency with Windows, Microsoft suite (including Outlook email and calendar, Excel, Word, PowerPoint), as well as cloud-based software including SharePoint.
- Ability to provide a criminal records check and Vulnerable Sectors Screen.
- First Aid and CPR certification.
- A class G driver’s license.
- Flexibility and ability to work outside conventional office hours.
- Fluency in a NAN dialect (Cree, Ojibway or Oji-Cree) preferred.
Education & Experience
- A degree /diploma or certification from a recognized university or college in addictions, social work, or related field or equivalent training
- Minimum three years of managerial experience.
- Minimum five years’ experience in working with young people with complex needs.
- Thorough knowledge of Child and Family Services Act and Regulations.
- Experience in working with First Nation leadership, Elders, and community partners.
- Knowledge of indigenous culture, traditions, and a deep respect for these cultural values.
- Experience in working with Indigenous Youth and Families.
COMPENSATION & BENEFITS
- You can expect a supportive work environment, paid time off, and a competitive compensation package.
- For salary details, please contact Cheryl in Human Resources: (807)700-5952 / [email protected]
- We also offer a Canada Life pension, extended health, and dental benefits.
HOW TO APPLY
- We invite all interested individuals to apply by emailing your cover letter and resume to: [email protected]
- For more information call Human Resources at (807) 700-5952
Pelican High Peak values diversity and inclusion and welcomes applications from diverse candidates. We consider all applicants, regardless of race, colour, national origin, religion, sex, sexual orientation, gender identity, age, family status, neurodiversity, or disability. Accommodations for disabilities can be arranged throughout the recruitment and selection process by contacting Human Resources.
Job Types: Permanent, Full-time
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Relocation assistance
- RRSP match
- Tuition reimbursement
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
Ability to commute/relocate:
- Sioux Lookout, ON P8T 1E1: reliably commute or plan to relocate before starting work (required)
Education:
Experience:
- Managerial: 3 years (preferred)
Licence/Certification:
- Driving Licence (G level) (required)
Work Location: In person
